Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Are you passionate about improving the lives of children, young people and their families?

Are you experienced at creating inspiring programmes and offering life changing one-to-one support?

Are you committed to putting children and young people at the heart of decision-making?

About the role

We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service in Scotland. This role will be based in Scotland, ideally close to Glasgow but will support service delivery across Scotland and the UK.

As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, families and – most importantly – young people to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally.

You will help young people living with arthritis to build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, creating peer networks and working with volunteers to co-deliver self-management activities on a variety of topics from sleep management to self-advocacy.

You’ll also co-design an exciting programme of social events, youth voice opportunities, digital content and residential events. You will act as the bridge between young people, their families and professionals – especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary teams to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services and life, making sure it is a time of empowerment and growth.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care – with a passion for improving the lives of young people.
• Understanding the importance of self-management and experience of delivering interventions to people living with long term conditions. Experience of taking a person-centred approach when providing support.
• Experience of using a community development/youth work approach to co-design and deliver a quality services /project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen.
• Knowledge and experience of safeguarding and safe working policies and procedures.
• Experience of basic project skills, including supporting evaluation work, writing reports, developing project proposals and managing activity budgets.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

The Health Agency is a community led organisation that aims to address local health inequalities that lead to issues around health and wellbeing. We were established in 1999 and have been making a positive impact on the lives of local residents for 25 years.

As Receptionist you will be the first point of contact, providing a friendly and professional service to all callers and visitors. In addition, you will assist in a variety of administrative duties to support the smooth and efficient operation of The Health Agency.

Benefits of working with us include:

• 35 days pro rata Annual Leave, including Bank holidays.
• Auto-enrolment into Nest pension scheme – 3% contribution
• Cycle to Work scheme.

You should have experience and a working knowledge of reception duties including Microsoft Office packages. Knowledge of Salesforce would be beneficial.

At times you will be dealing with multiple callers and visitors therefore you must be able to adapt your communication style and use your own initiative to problem solve. You must also appreciate the need to respect the confidentiality of individuals and their information. This is a desk share vacancy. You must be able to commit to the days and working hours required.

The successful candidate will be required to apply for a Basic Disclosure check from Disclosure Scotland. The Health Agency will cover the cost of the application.

Join us in a pivotal role that blends money and energy guidance with compassionate support, right at the heart of our mission to assist kidney patients across the South West. We're introducing a vital position within our Patient Support Services Team, focusing on providing targeted money and energy advice to those navigating the financial challenges of living with kidney disease.

In this home-based, full-time position, you'll be a member of a team dedicated to making a tangible difference. The role involves delivering bespoke money and energy guidance—via phone, video calls, and occasionally in-person—to address the unique financial obstacles faced by kidney patients. Your role will encompass everything from offering practical advice and assessing financial needs to connecting patients with broader specialist support networks.

This role demands at least 2 years of experience in advocacy, social work, or a related field within the health and social care sector, with a particular focus on financial and energy support. For those yet to achieve a Level 3 qualification in Money and Energy Advice, we're here to support your professional development in this area. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking.

Full Job Description is attached for further details.

Interested in joining the Links Worker Programme at the ALLIANCE? We are looking for someone dynamic, organised and with great people skills to join our well-established Links Worker Programme.

The post holder will be responsible for developing and delivering our Energy and Efficiency outreach project to Glasgow and West Dunbartonshire and will provide a specialist service to people who often experience complex social circumstances, using agreed, person-centred principles for monitoring, auditing and evaluating programme delivery

You will have:

• Experience at delivering advice to a wide range of citizens and be familiar with benefit entitlements as well as showing empathy and understanding of the issues faced by our citizens.
• Knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
• Demonstrable experience and knowledge of the provision of advice to low-income households in energy efficiency or related fields.
• Self-motivation and the ability to work with limited supervision.
• The ability to work with a wide range of people and proven experience of working with vulnerable householders, low income and/or other disadvantaged groups, including a strong understanding of the challenges faced by people living in areas of deprivation in relation to living well.
• Tact and diplomacy when liaising with a wide range of organisations.
• A solution-focused approach.
• Non-discriminatory values.
• Proven and highly effective interpersonal and communication skills in working with people on a 1:1 basis and with organisations.
• Excellent influencing, negotiation and motivational skills in order to engage people and to enable them to take up a wide range of community services and activities.
• Excellent networking, recording and information management skills.
• Knowledge of facilitating service improvement and appreciation of different organisational cultures and workforce development.
• Ability to work effectively as part of a team and on own initiative.
• IT skills in word processing, spreadsheets, email and the internet.
• An ability and willingness to travel extensively within the local community and wider area.

It would be desirable for you to have experience of:

• Experience of project-based work in the fields of energy efficiency, community development and regeneration, housing, health, social policy or consumer issues.
• Education to a degree level, equivalent qualifications, or relevant experience.
• Experience of the preparation and delivery of presentations
• Experience of speaking to groups

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave (equivalent of 30 days)
• 91 days public holiday (equivalent of 13 days) that can be taken flexibly
• Additional leave between Christmas and New Year
• Contributory pension scheme
• Open to flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Corporate rates for gym membership
• Time of in lieu
• Cycle Scheme
• Carer Positive Employer

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.