This vacancy has now closed

Support Centre Supervisor

  • Part time
  • from £24,232 pro-rata
  • Based in Glasgow
  • Closing 5th April 2021

  • Advertised from 26th March 2021
  • 27 hours per week. Starting salary £24,232 (full time equivalent) plus contributory pension. Fixed term until 31st October 2021.


Scotland’s leading charity supporting victims of crime has a number of exciting and varied opportunities for talented individuals who are looking for their next challenge as part of our team.

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

You will be responsible for a team of volunteers delivering, implementing and evaluating the nationwide support centre function across VSS Support at VSS should be provided effectively and efficiently across the organisation, providing exactly the information our victims and witnesses, our service users, need, in the form they want, when they need it.

Proving a supportive experience to servicer users, you will work to ensure that all options of support and new support initiatives will be based on service user’s insights. Alongside your colleagues, you will be responsible for all aspects of a volunteer’s engagement within the Support Centre including their recruitment, induction, learning and development, ongoing performance management and support. You will ensure that volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs.

This post will be subject to a Standard Disclosure check.

Application notes

To download an application pack, please visit our website: and click on the Get Involved button. The Current Vacancies page can be found in the Work For Us section.

Completed applications should be returned by 5pm on Monday, 5 April 2021

Interviews will take place in Glasgow on Thursday, 8 April 2021