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Carr Gomm is one of Scotland’s leading social care and support charities; we strive to support people to achieve their individual hopes and dreams every day. We know our work is challenging and very rewarding, and we require people with a flexible and inspirational approach who are able to find innovative solutions with people, not for them.
You will lead and manage our services throughout Argyll & Bute to ensure they are financially robust and growing, being cognisant of the local operating environments and balance of risks and opportunities we face. As the Registered Manager, you will ensure that we are delivering an excellent service throughout Argyll & Bute. You will be accountable to the people we support and their families, and will routinely report to our commissioners, the regulator and colleagues to demonstrate compliance, excellence and improvement. You will contribute to the wider management and development of Carr Gomm through your participation in the National Management Team, taking a lead on specific issues, and linking with the Board of Directors as required.
You will line manage a team of Service Managers and collectively you will be responsible for creatively innovating alternative ways to support people, families and communities to achieve positive outcomes. You may be involved in contributing to tendering processes for new work.
You will ensure that our teams work in-line with Carr Gomm’s philosophy, values and policies to provide high quality services that flexibly respond to people. You will lead, support and develop the team of Service Managers to enable them to reach their potential, including optimising processes for budgeting, recruiting and supervising colleagues, and ensuring that Support Practitioners are skilled to think creatively and solve problems. You will support managers to ensure that services are financially viable by managing budgets, invoicing accurately and managing expenditure, including exploiting opportunities to develop and grow.
You will take a lead in involving people and families in all aspects of their support and our quest for excellence, in line with our Involvement Policy and local improvement plans. You will lead our relationships with local commissioners to understand their priorities and respond accordingly.
Are you who we are looking for?
In our eyes, the best Operations Managers are self-motivated go-getters who embrace the challenge of developing and growing services. They have wide-ranging experience of social care services and understand the complexities of Care at Home, Responder, Respite and Housing Support provision, whilst being able to comprehend the bigger picture. Their extensive people skills and experience enable them to lead, manage and motivate staff whilst fostering a learning culture. You will understand the theory, principles and practice of involving people to improve their service. You will have experience of successfully developing and expanding service provision in rural Scotland, with experience of the challenges relating to operational deliverability, contractual obligations and financial limitations. The best Operations Managers relish a challenge and never settle for good enough; they continually aspire towards excellence.
Please visit our website and apply today
Closing date: 5 April 2021