This vacancy has now closed

House Administrator

  • Part time
  • £17,000 pro-rata
  • Based Ronald McDonald House Glasgow
  • Closing 24th March 2021


  • Advertised from 5th March 2021
  • Week and Weekend hours. 52 hours over a 2 week shift. Fixed Term Contract for 10 months,
  • 20 days annual leave + 12 days Public Holiday days’ leave per year PRO RATA. Pension Auto Enrolment and a no-cost benefit ‘Death in Service’.

Role

Join our team!

Do you have excellent administration and people skills and the ability to build a rapport with people with sensitivity and empathy? If so we would love to hear from you.

For 365 days a year Ronald McDonald House Glasgow provides a home away from home and support for families whose children are receiving care in the Royal Hospital for Children. Our small team are dedicated to helping keep families together at the most vulnerable and stressful time of their lives.

For families with a sick child in hospital our House is a safe haven that allows parents to stay close to their child without having to travel long distances. Families stay free of charge and there is no time limit on the accommodation – once a family is allocated a room it is theirs until their child is discharged from hospital.We have 31 bedrooms, a large kitchen and laundry facilities. Families can eat, sleep and focus on the most important thing – the health of their child.

What’s involved?

You will be a main point of contact in the House, providing a friendly, professional and efficient front of house service and administration support to our families and visitors, House team and on occasion the Fundraising team.

Who are we are looking for?

We’re looking for a part-time House Administrator to join our team and make a huge difference to families at the most difficult of times by providing ‘home away from home’ support.

You will have experience in a customer-focused environment and be proficient with Microsoft Office packages including Outlook, Word and Excel.

You will enjoy working with people and working to deadlines be educated to SVQ Level 3/HNC or equivalent through on-going professional/personal development or have demonstrable experience through customer service and administration roles. Above all you will have a real desire to make a difference to the families who stay with us.

Working Hours:

Flexibility from the candidate is required to cover a minimum of 52 hours over a 2 week shift period between the hours of 7am and 9pm, Monday - Sunday. (A shift would normally vary between 6 and 9 hours) There may be also times when we would ask you to cover annual leave/absences etc.

Length of Post: Initial 10 month contract.

This post is subject to a Basic Disclosure Check.

Find out more about us:

We would love you to join our small but dedicated and friendly team. To find out more about the families that we help and the difference you could make to the families who need us, please visit our websitehttps://www.ronaldmcdonaldhouse.co.uk/

Application notes

How to apply:

Please read our full person spec and job description and if this sounds like a role you could do, we look forward to receiving your completed application. Please email this to recruitment@ronaldmcdonaldhouse.co.uk before 12 noon on Wednesday 24th March.

Key Dates for this Post:

· Closing date for applications Wednesday 24thst March at Noon.

· Interview Via Zoom, Monday 29th March.

· Second Interview in person at Ronald McDonald House, 1299 Govan Road Glasgow, Thursday 1st April. Interviews will be within Covid Safety Regulations.

Please note application is by application form only. We will not accept a CV as your application and only applications that match our essential criteria will be considered. We are a very small team and whilst we will do our very best to reply to everyone, we will be in touch directly with you if you have been selected for interview by email. Please check your junk or spam folders. If you do not hear from us before the interview date then regrettably you will not have been selected for interview. We are not able to provide individual feedback on this occasion.


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