goodmoves

Cumbernauld Action for Care of the Elderly CACE was founded in 1990 and is the leading provider of quality day-care activities for older people in Cumbernauld and surrounding villages. We provide creative social based activities and learning opportunities and before the pandemic this was primarily in group settings. We also ran a Community Transport project with regular outings and transport to and from our centre. Because of the impact of COVID 19 a lot of our services are having to change to better fit our community needs. We are looking for an experienced fundraiser with demonstrable skills in communication and community work to develop and deliver our changing and growing range of activities

Main purpose of job:

The main purpose of this post is to work with the Fundraising and Communications Manager to develop and deliver the new fundraising strategy in line with the CACE business plan to achieve financial targets. Build strong relationships with a wide range of stakeholders, including community groups, events and corporate partnership opportunities to raise awareness of CACE and develop the supporter base.

Main responsibilities:

· Support the development of diverse income streams including Community, Events, Corporate, Trusts, Major Donor, Individual Giving, In Memory & Legacy Fundraising to achieve agreed income targets

· Develop appropriate fundraising tools for proposals and presentations, cases for support and events materials.

· Manage and maintain accurate data

· Create and implement stewardship processes and supporter journeys

· Build and maintain stakeholder relationships

· Identify development opportunities, including partnership opportunities for awareness and fundraising

· Recruit and manage volunteers to help with fundraising activities

· Attend and represent CACE at events

· Participate in training and other activities as requested

· Maintain up-to-date knowledge on issues relevant to the role and the charity sector

· General admin duties, and occasional cash handling

We are currently seeking applications for numerous Client Support Advisers within the Social Security Agency based in various locations within Scotland (for further information on locations please see additional information).

Social Security Scotland is an Executive Agency of the Scottish Government. In Scotland we have a number of devolved benefits, and it’s our responsibility to ensure that they are managed correctly and fairly, delivering these benefits to the 1.4 million people who rely on them.

Dignity, fairness and respect are at the core of everything we do. We demonstrate these values by making our work as transparent and accountable as possible.

We are committed to recruiting a diverse workforce that is representative of the clients we serve. Our benefits will help people from all walks of life in Scotland and it is crucial our workforce reflects this diversity.

Within Social Security Scotland, we aim to develop a positive and inclusive culture which supports our people to flourish. We do this by embedding a working environment where we all treat each other with dignity, respect and recognise each other’s contributions.

Colleagues of Social Security Scotland work in a diverse, supportive environment. In certain roles staff use flexible working. We are happy to consider your application if you wish to work part-time. You will have a minimum five weeks of annual leave (pro rata) in addition to public and privilege holidays. Roles within Scottish Government allow for a number of other benefits including individual support from managers through monthly conversations and a strong mentoring scheme. All staff are given a workstation assessment so that we can make you as comfortable as possible in your new role by putting in place any reasonable adjustments you may require.

In addition to our headquarters in Dundee and administrative base in Glasgow, we will be delivering our services from within local communities across Scotland. This role provides an exciting opportunity to deliver a face to face service that will support clients who need it, when they need it, through outreach, home, hospital or prison visits, telephone and video calls.

As a Client Support Adviser you will provide clients with one-to-one support and help them understand which devolved benefits they are entitled to, help them complete online and paper applications, support people through the process and any follow up actions relating to their case, including signposting clients to other sources of support and advocacy when required.

This position would be ideal for someone who can work independently, has excellent inter-personal skills, is passionate about people and is focused on providing an excellent service to Scotland's citizens.

Main Duties

• Actively listen to and provide clients with excellent one-to-one support, help them understand which devolved benefits they are entitled to, help complete online and paper applications, support people through the process and any follow up actions relating to their case.
• Manage your own workload and diary to optimise your day, securing personal information and ensuring value for money.
• Act as a role model who demonstrates Social Security Scotland’s values; ensuring that clients are dealt with sensitively, appropriately and with dignity, fairness and respect.
• Actively engage and build trust with statutory, community, voluntary and other organisations to raise awareness and promote the uptake of benefits in order to maximise household incomes.
• Ability to work in a shared environment, and maintain strong and effective working relationships with local services to continuously improve the quality of our service based on clients’ experience.
• Provide accurate advice, personally escalate complex enquiries and complaints and signpost clients to additional support they may be entitled to as appropriate.
• Ability to keep abreast of the changes to the devolved and reserved social security benefits systems, undertaking relevant training on benefits when required.
• A self-starter with the ability to travel to carry out home and outreach visits, working independently and as part of a team.

Qualifications Required

For jobs in Band B you must hold a minimum of 3 Highers orequivalent qualifications or evidence of working in a challenging client service environment, taking responsibility for delivering high quality client-focused services, ensuring client needs are fully met.

Essential Criteria

1. Demonstrate relevant experience of working with customers or clients to deliver a positive outcome and excellent level of customer experience.
2. The ability to collate information from a variety of sources and demonstrate excellent communication skills to explain complex information to individuals.
3. The ability to be flexible and adapt to new ways of doing things, sharing information and knowledge across a wider team.

Skills required:

1. Communications and Engagement
2. Improving Performance
3. Self-Awareness
4. Analysis and Use of Evidence
5. People Management
6. Financial Management

These skills will only apply if you are invited to interview. You can find more information on these skills by reading the Additional Information page for this job on: socialsecurity.gov.scot/jobs.

Further Information

This is a permanent and pensionable appointment and new entrants will normally start on the minimum of the pay range. Candidates with a disability under the Guaranteed Interview Scheme (GIS), who pass the Situational Judgement Test and meet the minimum standard to pass the initial sift of your application form, will be invited to the next stage of assessment. (More details on this can be found in the attached document entitled Further Information).

We are looking to recruit a diverse workforce and posts will be available in every Local Authority area across Scotland, including the islands. Applicants from all areas are encouraged to apply. To assist with allocating posts, candidates are initially invited to state a maximum of 3 Local Authority areas in which they are prepared to work, as detailed in the further information pack. You should only choose those which you can travel across on a daily/weekly basis. Your choices should be listed in the Essential Criteria 4 box on the application form. Base locations will then be allocated accordingly to successful candidates at the offer stage.

Regular and extensive travel across the Local Authority area(s) applies, therefore possession of a full driving licence which enables you to drive in the UK is required. If you don't hold a full driving licence you should describe, if invited to interview, how you would fulfil the requirements of the role across your chosen Local Authority area(s), including visits to remote locations, using other means of transport.

Successful candidates may be required to travel to a central location on the Scottish mainland for training purposes and may have to attend training courses on a full time basis.

Successful applicants, who live on the Islands, may be eligible for the Scottish Distant Islands Payment.

SupportED is looking for a Volunteer Coordinator to assist the Development Manager to develop and expand the volunteer led services. The charity is the leading community eating disorder charity in Scotland and supports people with eating disorders, their carers and families in a growing number of geographical areas across Scotland, with face-to-face groups prior to Coronavirus, and currently by Zoom.

The charity recruits, trains and supports volunteers who facilitate support groups for people with eating disorders and carers and has also introduced a 1 to 1 befriending service.

This is an exciting opportunity for a motivated and well organised self-starter with drive and a passion for helping others. Full training will be given and ongoing development and support provided.

The ability to attract, train, manage and motivate volunteers is essential and a good understanding of eating disorders and/or related mental health conditions is desirable.

For this post it is essential to have excellent communication, interpersonal and organisational skills.

Further details of the post are set out in the Job Description.

Could you be our Scouting Support Officer?

We are looking for an enthusiastic and experienced person to support our adult volunteers – 2-year Fixed Term Appointment

We are looking for an enthusiastic and experienced individual to support leaders in the South East Scotland Region. This person will assist in promoting the recruitment and retention of new leaders and developing Scouting programmes and activities at the grass roots. The role requires you to have experience of Scouting or a similar uniformed organisation. You will work closely with existing Scout leaders and structures and provide sustainable support for them. Home based, you will be a self-starter and an excellent communicator. You will be responsible to the Regional Commissioner.

We have a thriving membership of adults and young people in our Region – over 2,300 adults and 7,200 young people. The young people are members of the Explorer, Scouts, Cubs and Beavers sections. Our leaders and the Regional Leadership Team are all volunteers and work incredibly hard to support the membership.

Why we are recruiting a Scouting Support Officer: We wish to support leaders and assist them in maintaining and developing Scouting in the Region. This person will assist us to recruit and support more adult leaders and to grow Scouting in areas where we are not currently located. We have made significant progress with a re-invigorated Regional Leadership Team and there is a great deal more that we want to accomplish, particularly to ensure that young people can have more opportunities for adventurous activities, since we know that this is the biggest attraction for young people.