Top job! B3 Local Delivery Relationship Lead

  • Full time
  • £38,541 – £46,599
  • Aberdeen/Aberdeenshire
  • Closing 2nd March 2021

  • Advertised from 18th February 2021
  • Around 37 hours per week. Permanent.
  • IRC86606E


We are currently seeking applications for a Local Delivery Relationship Lead within Social Security Scotland for Aberdeen/Aberdeenshire. This is a permanent and pensionable appointment and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria will be invited to interview.


We believe that social security is a human right and we are working towards delivering a new Social Security system that ensures clients receive the financial support they need, whilst being treated with dignity, fairness and respect.

The role offers the opportunity to lead and be part of a team who will be integral to Scotland's new Social Security Agency.

As a Local Delivery Relationship Lead you will be part of a national team at the forefront of preparing and shaping the agency’s local presence across your Local Authority area. You will develop and build relationships with Local Authorities, Health & Social Care and Third Sector agencies to identify opportunities to co-locate agency staff and deliver a service that is tailored to meet the differing needs of each individual area. You will also have leadership responsibility for the welfare and management of a large team of operational staff in your local delivery area.

This is an exciting time to be involved in Social Security Scotland's start up, it is a key position allowing you to influence change and client experience within the agency. It involves a range of duties to ensure we provide an excellent service to Scotland's citizens.

Essential Criteria

  1. An excellent communicator with experience of influencing and negotiating business outcomes where there can be complex and competing priorities.
  2. Operational experience of managing large teams of people and building strong working relationships with internal and external stakeholders to deliver mutually acceptable solutions.
  3. Ability to lead, implement and embed a major change in an operational environment to ensure the successful delivery of business outcomes.
  4. Ability to create an inclusive culture, develop and support individuals working remotely into high performing teams.

Additional Information

Regular and extensive travel across the Local Authority area applies, therefore possession of a full driving licence which enables you to drive in the UK is required. If you don't hold a full driving licence you should describe, if invited to interview, how you would fulfil the requirements of the role across your chosen Local Authority area(s), including visits to remote locations, using other means of transport.

Base locations for this role will be in Marine Scotland (Marine Laboratory), 375 Victoria Rd, Aberdeen AB11 9DB or Crimond Medical & Community Hub, Crimond,AB43 8QJ.

Provisional Dates for Sift and Assessment

To be confirmed.

Minimum Time in Post

The successful candidate will be expected to remain in post for a minimum of three years unless successful at gaining promotion to a higher Grade.

Skills required:

  1. Communications and Engagement
  2. Improving Performance
  3. Self-Awareness
  4. People Management
  5. Analysis and Use of Evidence
  6. Financial Management

Application notes

Closing Date: 02 March 2021

To find out more and to apply, visit our website:

Important Information Regarding Interviews

In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all interviews must be conducted in a virtual/remote setting.

In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual interview as well as a personal device of choice with an account registered to the 'Webex' app by which you can undertake the interview/assessment if selected. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview. This will then ensure that there are no issues incurred during the interview.

Contact point for applications

For any queries relating to this advert please contact the recruiting team at the following email address:

If you experience any difficulties accessing our website or completing the online application form, please contact