This vacancy has now closed

Money Advice Liaison Workers x 2

  • Full time
  • £22,000
  • Edinburgh
  • Closing 26th February 2021


  • Advertised from 15th February 2021
  • 35 hours per week

Role

Citizens Advice Edinburgh have secured two years of funding from the Financial Services Levy for debt advice, allocated by the Scottish Government, to help improve the efficiency of our Debt and Money Advice Service. The impact of COVID-19 will mean that many more people will be experiencing financial hardship and debt. By joining the team at Citizens Advice Edinburgh, you could play a vital role in providing help and support to those people when they need it most.

This new service aims to improve the efficiency and effectiveness of our Debt and Money Advice Service, by helping clients gather the information they need to get the best possible advice and support from our Debt Advice Specialists.

You will be part of a team delivering the Debt Advice Journey Programme, which aims to manage demand for debt advice and improve ways of working at key stages of its delivery. Under this programme, we will be recruiting 2 Full Time Money Advice Liaison Workers.The team will predominantly be based within our Leith Bureau, however staff will be required to work flexibly from other bureaux locations, and to work remotely from home, if circumstances dictate.

You will help provide vital assistance to clients who are presenting with multiple and complex debts and help them to gather the information they need to receive the best quality advice and improve the likelihood of an effective outcome.

Application notes

For more information on this role and for the opportunity to join an organisation that is at the forefront of helping your local community out of the COVID Crisis, download a Job Information Pack and send us your completed application.

Application deadline: Friday 26 February 2021 at 12 Noon

Interview date: W/C 1st March 2021

Interview location: Via video call (Zoom)

Interview format: 50-minute interview

Please email your applications to mark.carter@caed.org.uk


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