This vacancy has now closed

Training and Quality Supervisor

  • Full time or Part time
  • £26,390
  • West Lothian
  • Closing 25th February 2021

  • Advertised from 11th February 2021
  • Between 30-35 hours per week (to be negotiated)


Due to a restructure of the organisation the Bureau is looking to recruit a key role to form part of the Management team. The role will work closely with the Bureau Manager and the general service supervisor to ensure the smooth running of the Bureau and its development for the future.

The Training and Quality Supervisor will be responsible for the recruitment, training and support of new volunteers. We recognise the continued need for this due to increase in workload as a result of COVID so this area of work will be a priority for the Bureau and we will continue to explore professional and flexible ways to deliver our training.

Another key aspect of the role is quality assurance; the post holder will oversee audit process for Citizens Advice Scotland and Scottish National standards.

We are looking for someone with experience of advice work but most importantly has the experience of working supporting, training and developing volunteers. We are looking for someone who can work under pressure, has excellent communication skills and is a people person who can lead on our Training and quality assurance with limited supervision.

Application notes

For further details and information on how to apply, please email

Closing Date: Thursday 25th February at 5pm

Interview dates:Tuesday 2nd March (zoom depending on restrictions)

We are a recognised Charity; Scottish Charity Regulator (SC000630), and operates as a Company Limited by Guarantee (SC1432115) and is registered with Financial Conduct Authority (FRN 617485).