LinkLiving is a Scottish health and wellbeing charity that supports people of all ages to overcome the negative
impacts of trauma, mental health, inequality, and isolation. We deliver our support to service users through a
range of models including:
• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes
At LinkLiving, our values are at the heart of everything we do and we put the people we support first. It is
important to us to find people with the right values, behaviours and attitudes to match our own. Our values
are:
- Empathy (listen to and understand an individual’s needs and circumstances)
- Respect (treat others the way
they wish to be treated)
- Integrity (be honest and have strong moral principles)
- Caring (show
kindness and concern for others)
Falkirk Young Persons Service has a particular specialism and growing reputation in successfully working with young
people affected by trauma. The service works hard and creatively to maintain the early engagement of these young
people who often have very complex and chaotic backgrounds. Falkirk’s Young Person Service consists of Steps to
Success and Employability Services which the Service Delivery Manager will oversee.
STEPS TO SUCCESS
Based in Grangemouth, this service is for care experienced young people and is delivered in partnership with Falkirk
Council. It consists of 9 self-contained flats, all located in close proximity to a central hub which is staffed
flexibly 24 hours a day, 7 days a week. The service has been designed in partnership with young people and aims
to provide intensive support to enable them to develop the independent living skills needed for successful
tenancy sustainment as well as to access education / training and employment opportunities.
EMPLOYABILITY SERVICES
Based at Link Academy the Employability team have an excellent track record of supporting young people to develop the
personal resilience, practical and emotional skills necessary for successfully moving onto their next steps in
learning, personal development and accessing further education and employment. The wide range of supports
offered through this service is delivered through a combination of group work and one-one interventions, along
with access to accredited training as part of its status as a learning academy and SQA Centre.
The Job
The Service Delivery Manager will be responsible for both services aforementioned and will use their knowledge of
social care and employability practice to lead, motivate, develop and supervise staff teams who provide
professional trauma-informed services to young people.
Leading by example, the Service Delivery Manager will respond to a review of needs, gaps and best practice,
maximising service user involvement and choice. They will oversee support services to service users in line with
service delivery and regulatory standards requirements. The Service Delivery Manager will be required to be the
Registered Manager for the service and will be required to participate in an on-call rota.
In addition to this the Service Delivery Manager will also manage a complex budget of funding from Health, Local
Authority, Scottish Government and others including grant making trusts, and manage a complex and extensive
range of stakeholders.
To find out more about a career in care, the following video provides an insight into what you can expect -
aquestionofcare.org.uk
About You
The post holder must have a good standard of secondary education and have gained a practice qualification (e.g.
Social Services and Healthcare at SCQF Level 9). We are looking for applicants who have experience of leading or
being part of a management team leading a care / employability service.
You must be able to demonstrate specialist knowledge and experience in at least one area of care and support (e.g.
care-experience, trauma) and have knowledge of issues affecting service users (including any legislative
issues).
In addition, the post holder must be able to remain focused in the face of conflicting demands and be able to
prioritise and plan their own and other members of the team’s workload.
The Service Delivery Manager must be able to drive and travel between services as required and also meet the
requirements of registration with the Protection of Vulnerable Groups Scheme.
Successful applicants will be required to register with SSSC within 6 months of their start date.
For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job
Specification in the Job information Pack above.
Further Information
To find out more about what LinkLiving do, please visit our website at linkliving.org.uk
What’s in it for you?
LinkLiving offers excellent terms and conditions, and as an Investor in People and Healthy Working Lives Gold Award
holder, we aim to provide a wide range of development opportunities and healthy living initiatives. We offer a
wide range of training and development opportunities.
You will work with colleagues who share our objectives – our employees, volunteers, funders, and our project
partners. In return, we want people who are passionate, caring and dedicated, committed to our vision and values
and will work to the highest professional standards.
As a LinkLiving employee, you'll benefit from generous annual leave entitlements, a wide range of learning and
development opportunities, highly competitive employer pension contribution rates, discounts on shopping,
restaurants and other services via Westfield Rewards, enhanced maternity and sick pay entitlements, employee
support and counselling service and occupational health services.
This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration.