Because People Matter
Turning Point Scotland is a national social care charity providing services to people with addictions, learning disabilities, mental health issues, those in the criminal justice system and those who are homeless or at risk of becoming homeless.
Glasgow Flexible Homeless Outreach Support Service was commissioned in March 2017. Glasgow City Council had made radical changes to its provision of homeless services. In effect reducing the number of service providers to three across the city.
TPS in the North and South of the city with Loretto the third provider in the North East of the city.
FHOSS south is provisioned to provide support for up to 500 individuals at any one time who are experiencing homelessness The support approach is assertive outreach, dealing with all aspects of situational homelessness. From initial referral, transitional housing to permanent tenancy. The referral route to the service is through the Glasgow housing case work teams. There is also conjoined work through referral and support by the Asylum and Refugee seekers team.
The staff team operate within three geographies in the South of Glasgow. Govan, Govanhill and Pollok.
Main duties and responsibilities
Support to people who use services - To:
· provide support and assistance to people who we support in accordance with their support plans and service aims.
· assist with initial and on-going assessments of people who we support.
· advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
· be a key worker as required.
· maintain professional confidentiality and boundaries at all times.
· support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
· travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
· have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
For further information, please visit our website;
Closing date: 25-Oct-2020
Charity No SCO28827