Family Support Community Coordinator (Parent/Carers)

  • Full time
  • £22,500 – £25,000
  • North Lanarkshire
  • Closing 6th October 2020

  • Advertised from 11th September 2020
  • 35 hours a week


COVEY’s Family Support team are looking for an exceptional individual who will coordinate and deliver holistic person-centred support to families who are referred from Education and are involved with our Parent Partnership Project with Airdrie Citizen’s Advice.

We are seeking a passionate, professional, proactive and caring individual who will fully embrace the COVEY values of Respect, Openness, Commitment, Innovation and Passion.

This partnership project is delivered in North Lanarkshire as part of the Scottish Government’s Social Innovation Partnership and this exciting role is the opportunity to test and prove a new model that looks to strengthen links between school, home and the community. Family support mentors work with families around self-esteem, self-sufficiency and goal setting. By operating within school structures, the model is able to act as a bridge between school, other services and the family to ensure a holistic support is put in place.

The project involves close partnership and collaborative working with a Family Support Worker, a Coordinator working with the young people and an Advice Worker from Airdrie Citizen’s Advice.

The post holder should be a passionate and highly motivated coordinator who will take on the full responsibility for developing and delivering their area of the project as well as being able to work together for the success of the project as a whole.

Are you an authentic individual who has the ability to make this new role an effective springboard for COVEY? Character is our primary requirement as we believe that through this your competence will be effectively applied. So, to align with our core values of Passion, Innovation, Commitment, Openness and Respect, we seek someone with the drive and vision to develop and shape this new project; to think ahead and bring creative solutions where needed.

Also key is that you possess the competence to effectively provide support to parents, working with families to identify their strengths and what support will be needed to build on these, thus impacting positively on the lives of the whole family.

To this end it is essential that you have experience of supporting vulnerable families, managing staff and recruiting and matching volunteers as this post will involve both the management of a part-time family support worker and the recruiting and training of volunteer family supporters where necessary. You will ideally be educated to degree level or equivalent in a relevant discipline, understanding the complexities of the issue that families face. You will be able to develop relevant materials and systems. You will have at least three years experience with vulnerable children, young people and families, having knowledge of the core principles of family support.

Your ability to motivate others and build relational rapport, as well as being able to forge links between other agencies, is very important and you will possess an understanding of wider current policy drivers in Scotland.

With excellent verbal and written communication skills you will be passionate about the benefit of person-centred holistic support. Highly motivated and able to work under pressure, working to targets and maintaining a case load you will also have the ability to observe the attention to detail necessary to ensure excellent case recording, evaluation and reporting. A working knowledge of risk assessment and monitoring and evaluation is essential. Experience of identifying and managing risks and concerns relating to Child and Adult protection is also vital.

You will be confident in taking the initiative, have problem solving skills and bring a ‘can do’ attitude to the role. Your character will however come first – as good people can make good organisations great – and here we need a passionate, professional and proactive individual, able to lead by example, through creating mutual trust and vision within their team.

This post is 35hrs per week and will involve out of hours and possible weekend working. Essential – Car driver with access to a car / PVG check

Application notes

Please submit a creative letter of application giving us a sense of who you are as a person and detailing your skills, knowledge and experience (please notes that CVs are not considered):

If you wish a Job Description or any further information please call the office who can arrange a conversation with a team leader if necessary.

Closing date: Tuesday 6 October @12 noon

Interview day: Tuesday 13 October 1000 – 1600 (please be prepared to attend for the full time).

Community Volunteers Enabling Youth - Charity No: SC020754