This vacancy has now closed

Online Practitioner (Family Wellbeing)

  • Full time
  • £26,977 – £31,576
  • Aberdeen
  • Closing 11th February 2021

  • Advertised from 21st January 2021
  • Hours: 35
  • Job Reference: CFS21/04


So why are we looking for an Online Practitioner

Children 1st are developing a new and exciting way of supporting families in Aberdeen. We have a long history of working with children and families in the city. After a pause in 2018 we reviewed our purpose and role alongside children, families and partners. We have been building a new approach to help children affected by poor mental health and emotional distress. Children 1st along with partners share a determination to act upon the recommendations from The Independent Care Review and deliver The Promise to children and young people. We are also determined that the full incorporation of the UNCRC means that children will have their rights respected in all areas of their lives and will have a real say in the way they are supported. This new Children 1st service will sit at the heart of three local community hubs, providing early support to children and their families at the point when they need this to prevent more intensive supports being necessary. And our volunteer-led digital helpline service will allow families to access that support whenever they need it, 365 days a year.

What kind of person will make a great Online Practitioner for Children 1st?

  • has experience of keeping children safe and supporting families via a digital helpline service
  • can ensure effective service delivery through the direct line management of volunteer call takers
  • is fiercely passionate about children’s rights
  • thinks it’s a privilege to work with and on behalf of children and families and,
  • is kind and will bring their whole selves to the job: heart and mind

What kind of Online Practitioner for Children 1st? will you be?

Knowing our ambition for children, you will be someone who is:

  • resilient, skilled and knowledgeable who wants to transform children’s lives
  • determined to provide digital helpline supports to families to keep children safely in their own homes
  • big hearted and courageous
  • able to quickly build strong relationships and to manage the tricky conversations
  • is compassionate and understanding of trauma
  • a cool head and clear minded at times of pressure
  • inspiring colleagues and teams to be even better
  • an amazing ambassador for children and Children 1st

Above all else, the most important thing to us is that you are someone who will do the right thing for children and their families at every turn.


You will be based in one of the local community hubs and will travel to connect with other parts of the organisation once Scottish Guidelines permit this and it is safe for you and colleagues.

Salary, Conditions, Pension

We will offer you a competitive salary, generous annual leave entitlement (40 days inclusive of 9 public holidays), flexible working opportunities and a contributory pension scheme.


We have full time hours available but appreciate the right candidate may wish part time hours, we are open to discussing your required hours. Hours to be worked flexibly to suit the needs of the service.

Application notes

Closing date: Thursday 11th February at noon.

It is anticipated that interviews will be held virtually on Thursday 18th or Friday 19th February 2021.

For further information and to apply, please visit

Children 1st has a long tradition of valuing and involving sessional and volunteer workers. To find out more about volunteering with us, please visit our website.

The selection process will include seeking PVG Scheme

Children 1st is the working name of the Royal Scottish Society for Prevention of Cruelty to Children. Registered Charity No: SC 016092

Equal opportunities matter to Children 1st