The Community Link Worker will support people in a locality to make a positive difference to their personal and
community assets. The Community Link Worker will take a person-centred approach and support people to identify
issues affecting their health and wellbeing; identify personal outcomes and priorities; overcome barriers to
achieving goals; support access & engagement with local and national agencies & services.
The Community Link Worker will also work to connect primary care, social care services, 3rd sector agencies and
community resources to provide person-centred, joined-up solutions for people that promote health and
The Community Link Worker will provide regular reports to external agencies on outcomes achieved.
MAIN DUTIES AND RESPONSIBILITES
- Provide flexible, person-centred support to people who access the service.
- Design and delivery flexible
approaches that improve health and wellbeing
- Assess community priorities and liaise with other agencies
to co-produce effective responses.
- Link with a wide range of other providers including Primary Care,
specialist mental health services, social care services and the wide range of community
- Establish an effective relationship with people who use the service in accordance with
Penumbra’s policies and procedures
- Be responsible for maintaining the relevant systems of documentation
and provide accurate information and reports as required
- Be flexible and responsive to meet the changing
needs of supported people, the Community Link Network and the organisation, within the agreed
- Participate in training activities and meetings as required
- Uphold Penumbra’s Code of
- Register with the SSSC if appropriate (Supervisor) and maintain post-registration training and
learning log to meet ongoing registration requirements
- Providing Line Management Support and Supervision
to other staff within Community Link Network as required
- Other duties, deemed appropriate to this grade,
as and when required
- SVQ 3 In Health & Social Care or equivalent, as defined by the SSSC.
Knowledge and Experience
- Knowledge of and experience of evidence based, solution focused approaches
- Illustrate experience of
assessing and prioritising need within a group of people using services.
- Experience of supporting people
in emotional distress
- Experience of supporting people with multiple health needs
- Experience of a
holistic, person-centred approach to recovery
- Core IT skills and ability to input data, basic word
processing, manage emails
- Experience of multi-agency liaison
- Experience of working in an autonomous role
- Experience of supervising individuals
- Knowledge of
data management, performance monitoring and reporting.
Working with Others
- Ability to build and maintains robust and co-operative relationships with team members and colleagues throughout
- Builds co-productive relationships, develops networks and promotes partnership working
with other professionals and agencies
- Is aware of unspoken thoughts, concerns or feelings and is skilled
at helping people to voice these safely.
- Actively participates and provides valuable contributions to the project work of other organisations,
professionals and the sector
Learn and Apply
- Can Contribute to an organisational culture which values continuous professional
- Demonstrates on-going positive and constructive self-reflection and resulting
- Makes best use of own strengths and finds ways to overcome personal challenges
- Is skilled at explaining complex information concisely, clearly and accurately to inform and persuade others to
- Produces structured, accurate and concise written reports
- Ensures a high level of
two-way communication with all stakeholders
- Adheres to and actively promotes the core values of
- Manages own work life balance, and assists others to do the same as appropriate
- Uses research and
evidence from practice to inform change within the organisation
- Is skilled at remaining positive and
finding solutions to overcome adversity
- Engages in open and reflective debate and provides constructive
comments about proposed changes
- Develops clear, realistic, timely plans to produce desired results and ensures that action is taken to deal with
any changes as they arise
- Works to support a culture in which service quality and customer satisfaction
are an organisational priority
- Maintains sound ethical and professional standards at all times,
reporting wrongdoing and encouraging others to do the same
- Manages time effectively to ensure tasks are
completed and deadlines are met
- Consistently works with a person-centred approach
- Is kind and compassionate in all interactions
- Strives to establish and maintain the trust and confidence of people using the service.
- Promotes organisational values, policies and procedures
- Support people to exercise their rights, independence, and choice whilst ensuring people are as far as possible protected from danger or harm.
Monday 18th January 2021 at 12:00 noon. (extended deadline - previous applicants need not re-apply)
Interviews will take place in w/c 25th January 2021.
To find our more and to apply, please visit our