This is an exciting opportunity for someone who has a good understanding of issues around adoption, foster care kinship care and Foetal Alcohol Spectrum Disorder. You need to be flexible and adaptable and have excellent administrative skills with a great telephone manner
Helpline Advisor Responsibilities:
Helpline Advisor Requirements:
About Adoption UK:
Adoption UK is the leading charity providing support, awareness and understanding for those parenting or supporting children who cannot live with their birth parents.
Created over 40 years ago by adopters for adopters; now with over 7000 members we provide a strong supportive community and the largest voice of adoption in the UK. Our community is connected by the need to understand the challenges of adoptive parents and to celebrate the rewards together.
We work closely with our colleagues in local authorities and voluntary agencies to provide the best support, and have recently become Ofsted registered.
Adoption UK is required to comply with a pre-employment vetting process for all prospective employees.
Prospective employees of Adoption UK are to meet the following requirements;
Pension provision equivalent to 3% of salary, 25 days’ annual holiday rising to 31 with length of service, Enhanced entitlement to sick pay, Enhanced entitlements to maternity, paternity and adoption leave and pay after a qualifying period.
Closing date: 28 October 2020 with interviews expected to be week commencing 02 November
We retain the right to close the advert before the listed closing date based on application volumes
To find out more and to apply, please visit our website: https://www.adoptionuk.org/fasd-helpline-advisoradministrative-support
You may have experience of the following: Customer Service Advisor, Customer Service Representative, Customer Service Executive, Customer Service Officer, Call Centre, Contact Centre, Call Centre Operative, Contact Centre Operative, Helpline, Helpline Advisor, etc.