This vacancy has now closed

Digital Designer

  • Full time
  • £35,064
  • Based in Stirling/Glasgow/Home with some travel across Scotland
  • Closing 25th October 2020

  • Advertised from 9th October 2020
  • 2 year fixed term contract (with possible extension)
  • Generous holidays and other benefits package


Are you interested in joining Scotland’s leading children’s charity to support our Transformation Programme? If so, we are looking for an ambitious Digital Designer to play a central role in the redesign of our services and development of new innovative solutions, products and resources. We are looking for someone with real passion for digital design and UX/UI for improving the lives of some of Scotland’s most vulnerable children and families.

This is an exciting position where you can make a real difference to the charity and people’s lives.


Aberlour supports children, young people and families to give them the best chance to flourish, and we’ve been doing it for over 140 years. We work with families, listening to them, to make sure they get the help they need and want, so we don’t take a ‘one size fits all’ approach.

We are progressive in our approach to work and we encourage and support our staff to be innovative and proactive in improving what we do to get better outcomes for children.

We have an exciting few years ahead at Aberlour as we undertake our Transformation Programme which will transform both the way we work and how we deliver services to the children, young people and families that we support. We’ve won a significant grant from the National Lottery Community Fund Digital Fund that’s going to help us do this.

Our service users are already at the heart of everything we do, and we want them to actively participate in designing our services. Using digital innovation as an enabler we want to ensure that they can access the support they need how and when they want it. We want to find new, more responsive and more effective ways of reaching children and families that need help early, before they are at crisis point. We’re also going to streamline our internal process and make sure that our staff have the right tools to be able to do their job in as efficient a way as possible.


Aberlour is looking for a user-centred, creative and driven Digital Designer to join us and play a central role in projects with a focus on creating intuitive, inclusive and accessible solutions and resources. These could be anything from storyboards that illustrate design ideas to web-based sites or resources to mobile/tablet apps.

You should have a demonstrable portfolio of user-centred, responsive and well-researched design work.


Aberlour is a diverse organisation with many different types of service. It is likely that every day will be different, and you’ll get to interact with a lot of different people. However, a typical week for our Digital Designer might include:

  • Collaborating with staff or services users to create intuitive and impactful user experiences.
  • Spending time analysing end user insights and creating storyboards, process flows or wireframes to illustrate design ideas.
  • Planning and facilitating workshops and design sprints that will help you collaborate with staff and/or service users to create solutions together.
  • Communicating digital design concepts to a wide variety of stakeholders.
  • Creating live websites and apps with off-the-shelf tools such as WordPress, and Mobile Roadie.
  • Prototyping digital solutions or resources and testing them with end users.
  • Iterating digital solutions or resources based on feedback and insight gathered.


We’re looking for an experienced digital designer who is committed to using user-centred design to deliver a better experience and better outcomes for users. You must have:

  • a demonstrable portfolio of user-centred, responsive and well-researched design work,
  • experience of collaborating with others to create intuitive and impactful user experiences,
  • experience of effectively communicating design ideas using a variety of techniques e.g. product concepts, user journeys, system maps or wireframes,
  • experience of participating in and facilitating design workshops with different stakeholders,
  • experience of interpreting user research into user stories and design solutions,
  • the ability to create contextually appropriate prototypes e.g. paper, product design platform (e.g. InVision or HTML),
  • the ability to create live website and apps with off-the-shelf tools,
  • experience of conducting and analysing usability tests.
  • excellent written, visual and verbal communication and presentations skills,
  • excellent interpersonal skills,
  • the ability to work with a complex and challenging set of stakeholders,
  • a creative, proactive approach to your work and able to work on your own initiative,
  • a ‘can do’ attitude.

Application notes

If you think you are the right fit for this role please apply by submit a CV and covering letter to by 25th Oct 2020.

Interviews are expected to be held 2nd November 2020

No recruitment agencies please.

For further information please go to our website where you can apply on-line. If you have any queries please e-mail: Applications are welcome from minority groups.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

A Scottish Guarantee Co No: SC312912 Scottish Charity No. SC007991