goodmoves

Citizens Advice and Rights Fife (CARF) is an independent and innovative advice organisation providing holistic advice and support to local people. Our service continues to grow and expand, and we are now excited to be able to announce new positions attached to the food insecurity agenda to help us achieve our vision of “A better life for the people of Fife”.

Food insecurity occurs where people no longer have reliable access to a sufficient quantity of affordable nutritious food. These posts will be attached to various providers of food across Fife, helping improve the financial circumstances of those using the emergency food services and providing a sustainable path out of food insecurity.

The successful applicant will deliver a financial inclusion service to clients accessing a variety of emergency food providers across Fife, providing personalised income maximisation advice and support. This service will include assessing welfare benefit entitlement, budgeting assistance, and information on banking services and affordable credit. The service will also actively refer both internally and externally where further issues are identified e.g. debt issues.

The successful candidate will also be required to demonstrate a commitment to CARF’s vision and values.

We are looking for an Adviser/ Advisers to join the Help to Claim Team. Citizens Advice is responsible for the delivery of a service called “Help to Claim”, which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives. Delivery of the service is multi-channel and includes face to face, telephone and webchat. Presently delivery is restricted to telephone only due to the Covid-19 pandemic. The successful candidate will be willing and able to work in a multi-channel environment, including contributing to the national Help to Claim helpline.

In addition to providing practical support, we are looking for an adviser with an excellent knowledge of the welfare benefits system. You will determine eligibility for Universal Credit, carry out benefit checks, and research and explore options and implications so that clients can make informed decisions prior to claiming any new benefit.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues, whilst maintaining structure and control of meetings.

You will be responsible for maintaining detailed case records that meet quality standards and funder requirements.

You will require good IT skills in order to support clients to complete new Universal Credit claims where appropriate. With a background in advice work, you will be able to assess client needs, identify related issues and offer support to access other services.

We also require that you have a commitment to the aims and principles of the Citizens Advice Service and that you ensure the work reflects and supports the Citizens Advice service's equality and diversity strategy.

Sacro’s mission is to promote safe and cohesive communities by reducing conflict and offending.

Sacro in partnership with YPeople is delivering ‘Your Home’ a Housing Support Service in Edinburgh. The service aims to have a positive impact by providing help to prevent homelessness and promote and encourage independence.

We are currently seeking a team member to assist in the development and provision of this service.

The post holder will provide support to service users who are at risk of future homelessness at the earliest possible stage with the aim of preventing escalation of issues which can lead to homelessness. The post holder will also provide support to individuals in a residential Rapid Access Accommodation service, supporting them to move on to a more stable tenancy.

Support needs vary enormously but examples include: providing assistance to access benefits and health services/ training/education and employment opportunities; addressing antisocial behaviour, resolving conflict and improving relationships, developing social support networks and general living skills e.g. budgeting, cooking, shopping etc.

You should be able to demonstrate excellent verbal and written communication skills. The ability to work both as part of a team and independently is required, as is experience of partnership and inter-agency working. Experience of working in a residential setting supporting individuals with complex needs is essential.

A commitment to Sacro’s value base is crucial, as this type of work can be challenging.

Experience of working: with people in a mentoring or mediation role, supporting people who have offended or in a health or social care environment would be preferred.

You may have supervisory responsibility for volunteers and student placements.

An SVQ2 in Health and Social Care (at SCQF Level 6) is required.

Work patterns will vary and may include days, evenings and weekends.

You must be prepared to work within equal opportunities and anti-discriminatory standards and adhere to Sacro’s policies and procedures.

Membership of the Protecting Vulnerable Groups Scheme (PVG) will be a requirement for this post.

A valid driving licence and access to a car is desirable for these posts.

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As housing care worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £9.30 - £9.76 per hour;
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement;
• a choice of pension scheme with employer contributions;
• flexible working policies;
• access to extensive paid training and development opportunities; and
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.