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Bliss Scotland Support Officer

  • Part time
  • Circa £22,000 – £23,000 pro-rata
  • Home based in Scotland
  • Closing 5th October 2020

  • Advertised from 14th September 2020
  • Salary: dependent on experience, c.£22k-£23k FTE. 17.5 hours per week


Bliss exists to ensure that every baby born premature or sick in the UK has the best chance of survival and quality of life.

Bliss is looking for someone with the skills and empathy to help us support the families of babies born premature and sick in Scotland.

Having a premature or sick baby is challenging time for many people who experience it. Most parents do not have the opportunity to prepare for the stresses and strains this can put on them emotionally, financially and practically as they work with neonatal healthcare teams to care for their baby.

Bliss supports parents and families so that we can help babies born sick or premature to have better outcomes and a better quality of life. We do this by helping parents and families to be more confident, less isolated, better informed and more involved in their baby’s care. We provide services via volunteers and directly, via different channels.

We are looking for someone who is able to understand the needs of parents and families and put these first, so that we can provide high quality support. You’ll need to be good at working with people, including those with emotional and practical support needs, good at listening and communicating, as well as being organised, flexible and adaptable to work across different types of service.

The post is 17.5 hours per week, home-based. We are flexible about how the hours are worked through the week.

Application notes

Closing date: 9.00am on Monday 5th October 2020

The first round of interviews is provisionally scheduled for the week commencing 12 October, and will be held via Zoom video conferencing.

Second round of interviews will be held week commencing 19 October.

Please submit your CV and equal opportunities form, along with a supporting statement describing why you are interested in the role and how you meet the criteria in the person specification to This information is used when shortlisting candidates for interview.

It is Bliss’ policy not to contact applicants who have not been invited for interview so if you have not heard from us by 15th October you should assume that, on this occasion, your application has been unsuccessful. Please note that early applications may be prioritised.