This vacancy has now closed

Development Worker – Homelessness

  • Full time or Part time
  • £23,239
  • Aberdeen
  • Closing 21st September 2020

  • Advertised from 9th September 2020
  • (+ flexible working including reduced hours/part time or job share) Fixed term contract for 9 months (maternity cover)
  • + excellent benefits


Are you a client-focused individual with experience of advice work with a specific focus on housing issues, money and debt and welfare benefits? Then join Shelter as a Development Worker and you could soon be playing a key role within an exciting project that’s funded by The Social Innovation Fund and supported by the European Social Fund (ESF) and Scottish Government.

Housing has become a national emergency that affects us all. At Shelter Scotland, we believe a safe home isn’t just a fundamental need - it should be a right. That’s why, more than ever, this year and beyond we are leading the way to a safe home. We’re going to rally the country to join us on our mission to rise up, speak with a united voice, pick up the pieces and fix the underlying problem. Will you join our Time for Change team and help us?

Time for Change focuses on the identification of local issues facing homeless people and, through involvement and wider consultation, co-produces the design and delivery of a local response to tackle those issues. The approach taken by Time for Change recognises that the individuals we seek to engage with face more barriers to accessing our core housing advice offer, so we go to them and whilst seeking to learn from their experiences and involve them in our work, we provide them with access to our core offer at the point of contact. This approach aims to improve individual outcomes whilst learning about the wider societal and systemic changes that are required.

About the role

As a Development Worker you'll be providing advice on all areas of housing, homelessness, money and debt and welfare benefits. This will involve conducting detailed interviews with each client, agreeing their needs, writing action plans and keeping accurate records. Establishing and developing relationships with relevant external organisations and services will also be key in this interesting and challenging role.

About you

You’ll need experience of housing and/or debt and/or welfare benefit advice and experience of working with people with a variety of issues in an advice and support environment. The ability to work with a wide variety of stakeholders is important too, as is a proactive, client-focused and collaborative approach, great relationship building skills, respect for others' opinions and the ability to deal effectively with change. You’ll need to be able to use MS office applications and experience of using case management systems is desirable.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Application notes

To find out more and to apply please visit our website

Closing date: 21 September 2020

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.