Peer Support Outreach Adviser

  • Part time
  • £18,200 pro-rata
  • Dumfries & Galloway
  • Closing 31st October 2020

  • Advertised from 6th October 2020
  • 20 hours per week.


Spinal Injuries Scotland have listened to our membership and with the support of the National Lottery, we are excited to announce that we will be expanding our services in the Dumfries and Galloway area for Peer Support. Our Peer Support Program is based on the recognition that there is no better person to support someone with a Spinal Cord Injury (SCI) and their friends and families than someone who has been down a similar path.

We are looking for someone who is willing to take the lead and attend our NHS Clinics in Dumfries & Galloway and arrange ’Coffee meet-ups’ to bring people with a SCI together. The post will require 20 hours a week dedicated to the job.

The successful applicant will need to be able to pass a PVG check and comply with data protection and our privacy policy. It is essential that the person has access to transport. Training will be provided.

Key Duties and Responsibilities:

Member Support

  • Attend the NHS spinal injuries unit or the outreach clinic.
  • Organise coffee meet ups and workshops for our members. Travel in and about Dumfries/Borders and bring the spinal community together.
  • Informing people of the benefits of Spinal Injuries Scotland membership and signing up new members.
  • Facilitate and support information sharing.
  • Provide insight into the process of recovery through sharing of experience in a positive way.
  • Interact positively and empathically with patients and /or family members.
  • Be willing to share personal experiences with people with a spinal injury in a professional manner.
  • Provide sound local knowledge that supports people living with a spinal injury.
  • Build strong, supportive relationships with our service users & members.

Volunteer coordination / support

  • Recruit, train, support and supervise volunteers in line with Spinal Injuries Scotland’s volunteering framework.
  • Co-ordinate and deliver volunteer celebration events throughout the year.
  • Undertake exit interviews when the volunteer leaves the Charity.
  • Support volunteers and group members with any safeguarding concerns in line with Spinal Injuries Scotland’s policies.
  • Involvement with volunteer events internally and externally.

Service and Organisation

  • Maintain confidentiality in accordance with Spinal Injuries Scotland policy.
  • Liaise with other Spinal Injuries Scotland staff as required.
  • Collate data from all enquiries at the office and at clinics, the Spinal Units and Exhibitions.
  • Be able to use Microsoft Packages – Word and Excel.
  • Be involved with wider organization activities.
  • Promote the values and ethos of Spinal Injuries Scotland.
  • Work within the framework of Spinal Injuries Scotland’s policies and procedures.
  • Link with other organisations to benefit our members.
  • Attend training and development workshops for personal development.
  • Awareness of own personal needs.

Personal Specification:

  • Have a Spinal Cord Injury or Condition or have experience of caring for someone with a Spinal Cord Condition.
  • Have an understanding of issues and concerns for people with a Spinal Cord Injury or Condition.
  • Have local knowledge of disabled access.
  • To live in the surrounding Dumfries & Galloway area.
  • Have your own transport.
  • Be non-judgemental and able to respect individual’s cultural, religious and ethnic backgrounds.
  • Able to devote the necessary time and effort required.
  • Have the ability to offer or obtain relevant information, both local and national, for members and their families.
  • Be friendly, approachable and sensitive.
  • Be able to act as a role model to people with a spinal injury

What we offer:

  • Contributory pension scheme
  • Travel expenses
  • Relevant training and development
  • The opportunity to make a real difference

Application notes

Please email a CV with a covering letter saying why you would be a fit for the role to