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Supporter Care Officer x 2

  • Full time
  • £17,579 – £19,759
  • Edinburgh
  • Closing 21st August 2020


  • Advertised from 30th July 2020
  • 35 hours per week

Role

Children 1st work to give every child in Scotland a safe and secure childhood. We achieve this by providing direct services to vulnerable children and their families across Scotland.

Raising funds is essential to ensuring we can deliver support for children and families. Children 1st is looking to expand its skilled and successful fundraising team, with three exciting new roles to help deliver on its ambitious three year fundraising strategy.

The Supporter Care Team provides a ‘first point of contact’ for fundraising supporters of the charity. The team supports the fundraising department by processing payments, reconciling income, arranging for supporters to be thanked properly, ensuring data is accurate and up to date, and fulfilling supporter requests. We need someone who is focused, organised, and has a keen eye for detail.

If you are looking to start a career in fundraising, have operations or customer service experience and a passion for supporting Scotland’s children - we want to hear from you!

In return you will be offered a competitive salary, 40 days annual leave inclusive of 9 days public holidays, flexible working opportunities, a contributory pension scheme and generous maternity/adoption and paternity leave benefits.

This is a permanent, full time role of 35 hours per week.

Application notes

Closing date: Friday 21 August 2020 at noon. It is anticipated that interviews will take place on 01 and 02 September 2020.

For further information and to apply, please visit children1st.org.uk/who-we-are/about-children-1st/jobs/supporter-care-officer

The selection process will include seeking PVG Scheme/Disclosure information.

We have a long tradition of valuing and involving sessional and volunteer workers. To find out more about volunteering with us, please visit our website.

Children 1st is the working name of the Royal Scottish Society for Prevention of Cruelty to Children. Registered Charity No: SC 016092

Equal opportunities matter to Children 1st