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Top job! Service Manager - Aberlour Sustain Borders

  • Full time
  • £37,518 – £40,418
  • Aberlour Sustain Borders
  • Closing 24th July 2020

  • Advertised from 10th July 2020
  • Fixed term for until March 2024


Aberlour, in partnership with Scottish Borders Council, have developed a service for families with children at ‘the edge of care’, families who are often feeling overwhelmed by the complex demands of parenting and struggling to support the needs of their children at home, at school and in the community. At what can be a highly charged and emotional time for families Sustain Borders offer a relationship based and strengths focused approach which helps build confidence and skills and supports connection to school and community.

Working collaboratively with local partners our aim is to help children and families stay together. Families experience a wide range of social and emotional challenges which can impact on health and wellbeing, our relationship-based approach is informed by an understanding of attachment and the impact of trauma. We offer whole family support and work individually and in groups with children, young people, parents and carers. Our approach helps families to seek solutions, build on strengths and learn new skills, whether that is learning to play together or supporting a young person to take their first steps back into school.

In our first 18 months, we have supported over 50 families throughout the Scottish Borders, with 80% of referred children and young people continuing to live at home and remain connected to their school and community. We feel our flexibility and the intensity of our Sustain support model is a key factor in this success. The service is available ‘as and when required’, including during evenings and weekends, providing families with the support they need when they need it.

“Sustain have helped young people to trust again and showed them that teachers and other professionals are trying to help.”

“Sustain will be the voice of the young person so they are prepared to have difficult conversations with parents, teachers or anyone else when they have to.”

Social Workers

Scottish Borders Council have confirmed a further 4 years’ funding for this service. We are looking to recruit a dynamic and creative individual to manage, lead and develop the service further. We are looking for a manager who has had experience of direct practice within this field of work, including child/adult protection. You will also have direct experience of leading, supporting and managing staff, inter-agency and partnership working and developing and managing a budget. You will work 37.5 hours per week, these hours will be worked flexibly in line with service need. This contract is offered on a fixed term basis until 31st March 2024.

Service Manager responsibilities include ensuring that your team delivers excellent services, evidencing the effectiveness of innovative practice and ensuring continual service improvement through effective quality assurance. You will be responsible for implementing and achieving a range of outcomes, including self-evaluation and monitoring frameworks and implementing Aberlour’s policies and procedures. You will have the ability to provide an effective role model to others, and use an asset based, person-centred approach to work with families. You will be responsible for managing the day to day operation of the service budget and line managing staff.

As part of a small team, you will ensure that the highest level of physical and emotional care is provided to our families. You will ensure that the teams understand and meet their obligations to protect and promote the welfare of service users and ensure the safeguarding role at all times.

You will have a relevant professional qualification at SCQF level 9 or above, plus a management qualification at SCQF level 8 or above, or equivalent knowledge acquired by other means.

Application notes

Please go to our website where you can apply on-line. If you have any queries please e-mail: Applications are welcome from minority groups.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Applications to be returned by: noon on 3rd August 2020

Interviews are scheduled to take place week beginning 10th August 2020

A Scottish Guarantee Co No: SC312912 Scottish Charity No. SC007991