This vacancy has now closed

Learning Technologist and Instructional Designer

  • Full time
  • £25,430 – £28,840
  • Edinburgh*
  • Closing 9th July 2020

  • Advertised from 26th June 2020
  • Hours per week: 35. Type of contract: Fixed term until 31 March 2021. Appointable salary range: £25,430 to £28,840 per annum, commensurate with experience.


The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau organisations across Scotland, all operating as independent charities in their own right, and generally focusing on providing support directly to clients. Each of these organisations is a member of Citizens Advice Scotland. Also providing significant added value are the national elements of the service run out of Citizens Advice Scotland, such as the Extra Help Unit. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however they choose to access it.

Now, more than ever, eLearning is vital for supporting advice work in Citizens Advice Bureaux. This post provides the opportunity to contribute to the provision of high-quality learning opportunities for advisers throughout Scotland who deliver debt and money advice, making a difference to thousands of clients.

The eLearning technologist will work in a small team with subject matter experts to create new and convert existing resources into appropriate formats, developing learning routes and publishing on our learning management system.

For more information, please refer to the Application Pack which can be downloaded using the links below.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits in the Application Pack.

Application notes

Closing date: Thursday 9th July 2020, 5pm

Interviews: Wednesday 15th July 2020

To apply for this role, please send completed copies of the Personal Details Form, along with your current CV to:

In addition, we ask you to provide a short written statement (maximum of two pages) with examples which demonstrate how you meet the requirements of the post, as set out in the job description and person specification.

You can find all necessary forms below or on our website:

Equality & diversity monitoring

To help Citizens Advice Scotland monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to:

About the employer

Citizens Advice Scotland is an Equal Opportunity Employer.

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland. Scottish charity (SC016637) and company limited by guarantee (89892)