Affordable Warmth Advisor

  • Full time
  • £24,797 – £27,210
  • Edinburgh (hybrid of home and office working)
  • Closing 15th August 2022

  • Advertised from 29th July 2022
  • + 8% employer pension contribution. 35 hours per week.


Changeworks’ runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across East Lothian, Edinburgh, Midlothian, Borders and Highland regions. We are now seeking to recruit a full time Affordable Warmth Advisor within the Affordable Warmth Team. We are looking for energetic and supportive individuals with a ‘can do’ attitude to deliver affordable warmth advice. This is a demanding but highly rewarding role, working with individuals who are experiencing fuel poverty.

The ideal candidate and the role

You will have excellent communication skills and a mature, responsible and client focussed attitude. An energy or advice providing background is desirable, as is experience of producing high quality written reports, working with disadvantaged people and knowledge of fuel poverty. A driving licence is highly desirable as achieving the objectives of the role requires the applicant to be able to travel across the Scotland with ease, including rural areas with no access to public transport.

In return you can expect

We will start to grow your knowledge of services straight away with training over 6 weeks in September and October that successful applicants will be expected to attend. This will include full training on the topic of energy efficiency and billing. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with sector specific developments and new technologies.


We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Application notes

To apply: please visit our website to complete an online application - Working at Changeworks | Changeworks

Closing date for applications: 11am, Monday 15 August 2022

Interviews: Friday 19 August 2022

For further information about this post please contact Liam Kidd

Changeworks ~ delivering positive low carbon living