Changeworks’ runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across East Lothian, Edinburgh, Midlothian, Borders and Highland regions. We are now seeking to recruit a full time Affordable Warmth Advisor within the Affordable Warmth Team. We are looking for energetic and supportive individuals with a ‘can do’ attitude to deliver affordable warmth advice. This is a demanding but highly rewarding role, working with individuals who are experiencing fuel poverty.

The ideal candidate and the role

You will have excellent communication skills and a mature, responsible and client focussed attitude. An energy or advice providing background is desirable, as is experience of producing high quality written reports, working with disadvantaged people and knowledge of fuel poverty. A driving licence is highly desirable as achieving the objectives of the role requires the applicant to be able to travel across the Scotland with ease, including rural areas with no access to public transport.

In return you can expect

We will start to grow your knowledge of services straight away with training over 6 weeks in September and October that successful applicants will be expected to attend. This will include full training on the topic of energy efficiency and billing. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with sector specific developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you passionate about tackling the climate emergency? As the biggest threat to life as we know it, we urgently need to scale up the action we’re taking to avert disaster. This is where you come in.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 35 years’ experience. We’re looking for a talented Researcher to join our industry-leading Consultancy team and make a real difference.

The Team

Our Consultancy team are leaders in the industry and provide expert analysis and insight across the sustainability agenda. The team works across a range of disciplines including analysing housing stock and applying the latest insights in behavioural science, with monitoring and evaluation specialists evidencing the impact of projects.

The team carry out research and support projects to make a low carbon lifestyle a reality for all. This can include area-based projects focused on domestic energy efficiency and a range of other decarbonisation projects involving low carbon heat and renewables.

The Role

Your role will ensure our work continues to be underpinned by outstanding research and analysis. You’ll use your excellent grounding in qualitative and quantitative research techniques to conduct both technical and social research that underpins reports and recommendations for clients.

Using your keen eye for detail you’ll ensure that the research the team produces and maintains the highest quality. Whether this is when you are conducting interviews, developing and analysing surveys, or carrying out desk research – you’ll be using your clear communication skills to ensure data is gathered and analysed effectively.

The research you undertake and support on is critical to Changeworks achieving its strategic aim to accelerate the decarbonisation of Scotland’s home to help tackle climate change. Your work will lead to positive change for the environment as well as people, their wellbeing, and the homes they live in.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

The Climate Action Fife Youth Worker will be responsible for developing and delivering the Climate Action Fife programme and supporting Youth 1st member groups. Using a youth work approach, you will help make a real difference to Fife’s carbon footprint and help young people to have a say in their own futures.

While it’s key that you have a keen interest in climate change, we’re looking for our new team member to be a youth worker at heart. This role will involve working extensively with young people so skills and experience relevant to that will be viewed favourably.

This role is perfect for you if you are passionate, energetic and enthusiastic. You will love working with young people and enjoy building relationships with a wide range of people across Fife. You will be expected to co-ordinate and deliver face to face youth work sessions using a range of youth work tools. If you have knowledge of climate change and Youth Awards, this would be a bonus.

If you are up for the challenge and would like to work in a fantastic team, we would love to hear from you! Your application will be a CV and a supporting statement. Your supporting statement must provide evidence of your experience working with young people and the various criteria outlined in the job description.

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, and nowhere is that more apparent than our Home Energy Scotland service. Home Energy Scotland advice centres provide impartial, expert energy efficiency advice across the country through a variety of methods.

We are looking for an enthusiastic and dynamic person for the role of Advice Team Manager for our Home Energy Scotland Advice Centre in the Highlands and Islands. The service is at the forefront of tackling climate change and fuel poverty, delivering advice on energy efficiency, renewable technology, and transport.

Passionate about customer focused delivery you will manage and motivate the Home Energy Scotland Advice Team to deliver a high level of service, providing a range of advice and support, and inspiring customers to take action. You will be working closely with the Operations Manager to ensure a high-quality service which fulfils the needs of customers across Highlands and Islands and supports Scotland’s journey to net zero.

You will be a people manager with a motivational and coaching style that will inspire the Energy Advisors and Senior Advisors to perform to their full potential in order to meet the centre’s key performance indicators.

You will drive delivery of exceptional customer service, developing effective processes to support the team to advice a large volume of customers via a range of channels, including telephone, events and digital.

You will have a curiosity to analyse outcomes to deliver continuous improvement, informing our direction as we strive to support our customers with a wide range of services including advice, referrals to other services, and home visits.

This opportunity offers a challenging and stimulating position in the environmental and charity sector focussed on the Scottish Government’s Energy Efficient Scotland programme.

Changeworks delivers the Home Energy Scotland advice centres in both the Highlands and Islands and South East Scotland under contracts managed by the Energy Saving Trust.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.