This vacancy has now closed

Youth Engagement Manager

  • Full time
  • £25,000
  • Homebased (travel across Aberdeenshire)
  • Closing 12th August 2022

  • Advertised from 21st July 2022
  • 35 hours per week – Flexible days/hours. Permanent Contract.
  • plus attractive employee benefits package
  • Job Ref: V418


At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

We are looking for a talented, dynamic, and professional Youth Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

As our Youth Engagement Manager, you will directly support young people aged 16 to 24 who may have complex and challenging barriers to securing a positive pathway. This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area.

Young people will also have the opportunity to be supported by a dedicated ProjectScotland volunteer Mentor, and post placement, your role will be to support a positive bridge to further employability programmes or opportunities.

You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeen and the surrounding areas, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with partner organisations, ensuring that volunteering roles reflect the needs and interests of young people. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision.

Key Duties & Responsibilities

  • To meet specified targets in supporting young people, achieving positive outcomes for all
  • To work on to one with local young people to identify the barriers they face, and provide support and strategies to overcome them,
  • To engage directly with young people to understand their wants, needs and aspirations and determine the best opportunity for each to volunteer, and provide the support they need in advance of volunteering
  • To work alongside ProjectScotland mentoring team to ensure young people have the opportunity to benefit from the experience and skills of a dedicated volunteer mentor if appropriate
  • To manage all elements of the young person’s experience from application and induction to completion of their volunteering opportunity, and beyond
  • To develop and maintain excellent relationships with the third sector interface, charity partners and referral partners
  • To identify, create and develop relationships with new partners or agencies to provide additional volunteering opportunities as required
  • To research and engage with partners to provide required coverage of placement sector and geography
  • To manage the risk assessment, quality assurance and audit processes as appropriate
  • Ensure monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders
  • To ensure all the above is done with excellent record keeping, in accordance with compliance requirements
  • Promoting and representing Volunteering Matters and ProjectScotland across Aberdeenshire
  • Contribute to the wider Volunteering Matters and ProjectScotland staff teams, upholding our values at all times

Person Specification


  • A sound and comprehensive understanding of the particular challenges and barriers that young people face
  • Understanding of how to assess the needs of an individual using a person-centered approach
  • Excellent organisational and IT skills
  • Excellent people skills with the ability to build professional, long-term relationships with others
  • Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to chatting with a young nervous potential volunteer
  • Ability to manage a busy workload and prioritise accordingly
  • Strong attention to detail and a willingness to accurately record all interaction
  • Creating, coordinating and supporting proper reporting channels around contract compliance
  • Experience of project management and working to deadlines


  • Significant experience working directly with young people, particularly those who face challenges and barriers
  • Demonstratable relationship management experience with a wide range of stakeholders
  • Experience in using a CRM (customer relationship management) system
  • Experience of project management, achieving high targets and working to strict deadlines
  • Proven ability to communicate effectively and work as part of a team


Relevant experience and values alignment is more important for this role than specific qualifications


Having a regular presence in the area, to work with partners and young people is essential for this role (in line with COVID restrictions). Given the geographical spread of the working area, a driving license and access to a vehicle would be beneficial. When home based, internet access to enable remote working is essential. IT equipment and infrastructure will be supplied.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.


Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Application notes

Closing date: 12th August 2022

Interview date and Location: week commencing 22nd August 2022

Start date: ASAP

Please send a completed application form clearly stating which role you are applying for. There are sections in the form where you can demonstrate how you fulfil the role requirements and also express yourself, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

If you would like to have a discussion with the Hiring Manager prior to submitting your application, please request this from