This vacancy has now closed

Engagement Manager

  • Part time
  • £25,000 pro-rata
  • Home based
  • Closing 7th August 2022

  • Advertised from 21st July 2022
  • plus attractive employee benefits package. Fixed Term Contract. 21 hours per week – (Flexible days/hours).
  • Job Ref: V414


At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.


The post holder will be accountable to the Getting Together Matters Project Development Manager.

Purpose of the role

Volunteering Matters requires an exceptional Engagement Manager to work closely with the LifeLines team as well as other colleagues across the organisation to support the scaling up of the Getting Together Matters programme to ensure that we continue to improve the lives of isolated and vulnerable older people across the UK through online and telephone-based activities.

Key Duties:

  • Provide administrative support and monitoring around the delivery of regular online activities, led by Volunteering Matters staff and volunteers.
  • To assist in the promotion of Getting Together Matters internally and externally in order to recruit volunteers and benificiaries.
  • To liaise with partners, staff and volunteers to support project delivery.
  • Ensure volunteers are appropriately trained and supported in their role.
  • To maintain effective monitoring and evaluation records to capture impact and outcomes.
  • To comply with the applicable Health and Safety and Safeguarding regulations.
  • To contribute to joint working and team work across Volunteering Matters.
  • To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Getting Together Matters.

Experience/Skills and attributes:

  • Excellent, accurate administration skills, including keyboard, word processing and data entry
  • Excellent communication skills, both oral and written
  • Good financial administration and numeracy skills
  • Proven planning, time management and organisational skills
  • Ability to work on own initiative
  • Excellent IT skills
  • Experience of working with and/or supporting older people
  • Confident with group video conferencing
  • Good internet connection and the ability to stay connected whilst working from home.
  • Resilient and flexible
  • Ability to build relationships and maintain positive trusting working relationships with others

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.


Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Application notes

Closing date: 7th August 2022

Interview date and Location: week commencing 22nd August 2022, online

Start date: ASAP

Please send a completed application form clearly stating which role you are applying for. There are sections in the form where you can demonstrate how you fulfil the role requirements and also express yourself, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

If you would like to have a discussion with the Hiring Manager prior to submitting your application, please request this from

Recruitment Monitoring Form