Operations Manager - Carer Support (Edinburgh)

  • Full time or Part time
  • £35,000 – £38,500
  • Edinburgh Carers Hub, 60 Leith Walk, EH6 5HB
  • Closing 15th August 2022

  • Advertised from 12th July 2022
  • Salary: SJC Scale SCP64-71, £18.70 – £20.70 per hour. Status: 30/36 hours per week


VOCAL - Voice of Carers Across Lothian is seeking an experienced operations manager to join its busy Edinburgh team providing support to carers. The postholder will work to ensure the smooth delivery of quality carer support, consolidating and developing systems, structures and practice.

They will manage a team of senior support practitioners with responsibility for coordination of duty, allocation and casework recording systems to enable effective carer support in a timely fashion.

The successful candidate will have an excellent knowledge of health and social care provision in Scotland, including key legislation and policy affecting carers. This will include working knowledge of supports available to support carers, as underpinned by the Carer (Scotland) Act 2016.

Applicants will evidence excellent people, leadership and communication skills, with experience in staff management, casework and person-centred support work. They will have an understanding of diverse caring situations, the impact of caring on peoples’ lives and barriers carers face at different points of the caring journey. Applicants will be digitally competent and effective communicators with individuals, carer groups and partner agencies.

Application notes

Complete the application form and equal opportunities form and return to jobs@vocal.org.uk, or by post to HR Officer, c/o VOCAL Edinburgh, 60 Leith Walk, Edinburgh, EH6 5HB.

We welcome applications from under-represented minority groups.

Closing date: Monday 15 August 2022, midnight.