At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more
resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness;
improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can
become change makers in their community, the impact that we make is great. And we won’t stop until everyone in
the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We
operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands
and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with
over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local
knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure
our impact continues to grow alongside out business.
Role Purpose
Volunteering Matters are looking for a talented, dynamic, and professional Volunteer Coordinator to join our team in
Perth & Kinross. The right candidate will be someone who can work flexibly and demonstrate a strong
understanding and commitment to our organisational values.
You will lead the development and delivery of our new Grandmentors programme in Perth & Kinross. Grandmentors is
an innovative volunteering project where older volunteers (aged 50+) use their life experience and skills to
mentor young people who are care experienced, or who have other adverse childhood experiences.
These young people often benefit from a guiding hand and role model to support them to find work, continue their
education or begin training – ultimately providing young people the skills and self-belief to lead successful
and independent lives. Grandmentors has operated for over a decade in various locations of the UK, however,
Perth & Kinross is only the second area in Scotland to adopt the project and we are excited to be working in
partnership with the local authority to ensure this small pilot thrives across the area.
Key Duties & Responsibilities
- Consistently role modelling and displaying our organisational values
- Contribute to effective teamwork
across the regional team and the wider charity, in line with our “flexible working by default” and “self-managed
teams” philosophy
- Develop and deliver the Grandmentors programme in Perth & Kinross, meeting
ambitious targets and milestones, ensuring all young people engaged achieve positive outcomes
- Establish
and maintain effective working relationships with internal and external stakeholders including colleagues,
volunteers, young people, families, Social Services, Health and Education teams, third sector partners and
others
- Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and
dedicated volunteers from a wide cross-section of the community
- To maintain Volunteering Matters
standards around quality and effective Volunteer Management
- To manage the risk assessment, safeguarding,
quality assurance and audit processes as appropriate
- Ensure monitoring, impact and evaluation
information and data is collected and that the programme meets it’s agreed targets, reporting format and
schedule. Assist the Delivery Leader by preparing reports to funders
- Administration tasks including
maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other
software
- Develop relevant promotional material and information, for our organisation and programmes
locally
This job description is intended to include the broad range of responsibilities and requirements of the post. It is
neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate
level for the role.
Skills Required
- An excellent knowledge and understanding of the life challenges and barriers that care experienced young people
and families face today in Scotland
- An understanding of how to assess the needs of an individual using a
person-centered approach
- Excellent written and verbal communication skills including being able to have
strategic conversations with stakeholders one minute, and talk to a nervous young person or parent the
next
- Excellent people skills with the ability to build professional, long-term relationships with
various stakeholders, to influence and motivate others
- Excellent organisational and IT skills including
the ability to manage workload and prioritise effectively
- Strong attention to detail and a willingness
to accurately record all interactions
Experience Required
- Significant experience working directly with young people, particularly those who face life challenges and
barriers (for example care experienced young people)
- Experience in quality Volunteer
Management
- Evidence of relationship management experience with a wide range of
stakeholders
- Experience of project management, achieving high targets, a busy workload and working to
strict deadlines
- Proven ability to communicate effectively and work as part of a larger
team
- Understanding of and commitment to Equal Opportunities
Qualifications
Relevant experience and an understanding and commitment to our organisational values is more important for this role
than any specific qualifications.
Other
Part of your working week will be based in local communities, meeting young people, volunteers and other
stakeholders. For the remainder of the time, you can choose to work from home or have a rotational day(s) within
the local Youth Service Offices where the Through Care Aftercare Team are based. If working from home, you will
need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and
infrastructure will be supplied.
PVG
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not
necessarily cause a bar to employment.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering,
Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is
neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate
level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the
communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic
backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please
provide evidence in your application, which demonstrates that you meet the level of competence required in the
“Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any
reasonable adjustments during the process, please state this in your application or contact
join@volunteeringmatters.org.uk for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes
and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and
designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours &
place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season
Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job
share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and
phone number to help us manage your application for up to 6 months. We will not use your personal data for any
other purpose or share it with any third party. You can contact us at any point to update your personal
information or ask us to delete it from our records.