This vacancy has now closed

Well Informed Information Officer - Motherwell, North Lanarkshire

  • Full time
  • £21,942 – £24,596
  • Motherwell, North Lanarkshire
  • Closing 30th June 2022

  • Advertised from 14th June 2022
  • SALARY: Band 21-25. HOURS: 37.5 hrs per week. CONTRACT: Permanent
  • REF: N996


Around since 1923, SAMH is Scotland’s national mental health charity.

SAMH has represented the voice of people most affected by mental health problems in Scotland for more than 90 years.

Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others. Every year, we provide over a million hours of support to people who need our help. Our services, together with our national programme work in See Me, Respect Me, Suicide Prevention and Active Living; inform our policy and campaign work to influence positive social change.

SAMH is dedicated to mental health and wellbeing for all with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

Working closely with our Expeerience Counts team, the Well Informed Information Service is a partnership between SAMH, NHS Lanarkshire and North Lanarkshire Council. The service aims to make information about mental health widely available, raise awareness of mental health issues and reduce stigma related to mental health. The service also identifies and disseminates information on subjects which impact on mental health or are affected by mental health eg. healthy living, signposting for money or debt advice and many more.

The Well-informed Information Service provides information via free-phone telephone line, surgeries and at events in North Lanarkshire. The service provides information in response to people enquiring about their own wellbeing or the wellbeing of someone else. As our Well Informed Information Officer you will be energetic, enthusiastic and creative in everything you do. With a sound mental health knowledge base, you will be required to compile accurate and relevant information to support staff and service users. We utilise systems that allow easy access to this information, by phone, by website and face to face. You will be proactive in ensuring people have the right information to help them make the right choices. Creativity in how you develop effective and timely ways of doing this is a key aspect of the post. A good understanding of the issues faced by people with mental health problems is required.

You will also work support and coordinate a small bank of volunteers.

Flexibility will be required as the post will require some evening and weekend work.

The post will involve travel across various locations in North Lanarkshire so a full driving licence and access to your own vehicle is essential.

What we will provide for you

You will work in a supportive environment with a small friendly team and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

  • Reimbursement of PVG costs
  • Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
  • 30 days annual leave, rising to 33 after 5 years’ service
  • 4 public holidays
  • 2 paid wellbeing days off per year to use on what matters to you
  • Team wellbeing budgets
  • Workplace pension scheme
  • Life Assurance policy

Application notes

Applications are welcome from people who have experienced mental health difficulties. A PVG check is required for these posts, along with a Right to Work in the UK check. Candidates will also be required to provide proof of qualifications declared on the application form.

Please note that your application should be completed electronically and emailed before the closing date.

Closing date for all applications is 12 noon Thursday 30 June 2022

If this is you, and you want to find out more about this opportunity please contact Team Leader, Ann Ronald on 07713087792.

Please note we do not accept CV’s.

Application forms, job descriptions and guidelines are available to download from our