This vacancy has now closed

Advice and Information Officer (Enquire)

  • Part time
  • £23,697 – £29,445 pro-rata
  • Edinburgh based but, until further notice, this role will be remote/home-based
  • Closing 27th June 2022

  • Advertised from 8th June 2022
  • Department: Enquire.


Enquire is the Scottish advice service for additional support for learning. The service is funded by the Scottish Government and managed by Children in Scotland.

Our goal is to help parents, carers, professionals and children and young people understand pupils’ rights to extra support in school and with learning. Our vision is that all children in Scotland are supported, included, and listened to throughout their education.

We are looking for an experienced and caring adviser whose primary responsibility will be responding to helpline enquiries. The right candidate will have excellent listening skills and be able to explain complex information in a clear and concise way, both over the telephone and in writing.

An understanding of the issues affecting children and young people with additional support needs and their families and knowledge of the Scottish education system would be an advantage.

The Advice and Information Officer will also contribute to other areas of the Enquire service, including producing written information for our publications and website and taking part in our outreach events.

We welcome applications from candidates from diverse backgrounds and communities.

Location: Children in Scotland is Edinburgh based but, until further notice, this role will be remote/home-based, with some travel to Edinburgh required for meetings and the option of use of office space in Edinburgh and/or Glasgow. Arrangements will be reviewed, with staff involvement, throughout the 2022-23 year.

Hours: The post is a part-time contract, 24.5 hours per week over 3.5 working days. Preference for Monday-Thursday as working days with possible negotiation to working pattern. The post is currently funded until 31 March 2023.

Application notes

For an informal chat about the job, please contact Annie Watson by email on

Closing date: 9am, Monday 27 June 2022

Interview date: Tuesday 5 July and Wednesday 6 July 2022

To apply: