We are looking for an enthusiastic individual who shares our values (Kind, Passionate and Creative) to join our
service accommodating and supporting people experiencing homelessness and empowering them to thrive.
The successful candidate will be expected to provide a meaningful support service to identified individuals who live
in the project and/or in the community. You will provide a quality service tailored to the assessed needs of
each individual by identifying, planning and facilitating support to enable appropriate move-on options for each
service user. You will use all of your knowledge and experience to help service users build their life skills
and prepare for independent living.
You will work a variety of shift patterns and nights, typically over three days ranging from 11:15pm – 7:15am.
An SVQ3 qualification in social care would be advantageous however not necessary. Essentials include experience of
working with vulnerable people, addiction issues and challenging behaviour; effective written and verbal
communication; knowledge of homelessness issues; and, above all, the determination to make a difference in the
lives of our service users.
MAIN DUTIES AND RESPONSIBILITIES
1. The Project Worker will be employed by the Association to assist the Project Manager in providing a quality
service to residents within the Project.
2. To ensure that minimum standards of health, safety and hygiene are both established and maintained in all communal
areas, both internal and external to building. This includes the monitoring of regular cleaning duties and
maintenance of grounds and the cleaning of void flats.
3. To maintain appropriate recording procedures for all issues relating to the operation of the unit, includes
financial transactions, incident reports, building repairs, etc.
4. To regularly consult with unit residents on possible developments and/or changes in service delivery and devise
and operate systems and structures which both promote models of good practice and encourage resident
comment.
5. To ensure all residents are aware of their rights and responsibilities in being accommodated at the unit.
6. To liase with any other professionals and agencies involved in provision of the support function to the
residents.
7. To provide assistance with the residents’ general financial management, including the registering of all benefit
applications both personal and housing related.
8. To undertake regular inspections of the building, facilitating the co-ordination of cyclical and remedial repairs.
This may result in the undertaking of minor repairs and/or appropriate redecoration, together with giving access
to and supervising the work of trade’s people as required.
9. To supervise residents’ behaviour’ as part of the process of maintaining the safety and security of the
accommodation, and preventing damage to the property.
10. To actively participate in the staff supervision process, meeting regularly and on a planned basis with your own
supervisor.
11. To actively participate in the Association’s Staff Appraisal system, including Agreement to undertake any
identified training programme.
12. To ensure that the building security, this may include shifts at night-time, is effectively managed through
personal observation, general awareness and routine checks.
13. To undertake any other duties as delegated by the Project Manager.
14. To participate in support meetings identifying appropriate move on options.
15. To provide key-work and ensure that individual support plans are constructed and implemented as part of the
key-work process.
16. To be point of contact to liaise with out of hours homeless referral team and facilitate admission to project of
service users referred, ensuring all aspects of service provision has been met i.e. book in administration
17. Provide general advocacy and advice service to the residents, including assistance to enable them to meet the
conditions of their occupancy agreements.