Business Support Manager

  • Full time
  • £46,676 – £49,132
  • Edinburgh, Bellshill, Inverness or Irvine
  • Closing 25th May 2022

  • Advertised from 12th May 2022
  • We have offices in Edinburgh, Bellshill, Inverness and Irvine - the closest to you being classed as your place of work. Cairn operate hybrid working for all office based staff. The salary for this post is £49,132 (appointed at 95% therefore £46,676 for six months before rising to the full salary) Full-time (34.5 hours per week), Permanent


We are looking for an experienced individual to fill an exciting role within our Business Services Team.

This post will give the successful candidate the exciting opportunity to help shape the future of Cairn Housing Association. Working with our recently appointed Customer Experience Manager and ICT and Digital Transformation Manager, this postholder will help deliver our change programme which is focussed on improving services to customers and our digital offering.

The postholder should have a background in business planning, performance management and have a strong knowledge of service improvement techniques such as customer journey mapping. The business support manager will also lead our Communications and Engagement team which will be key to ensuring our projects are delivered successfully.

For further information please see the job description or contact Morag Boyter Director of Business Services

A Basic Disclosure Scotland check is required for this post.

Application notes

Closing date: May 25, 2022 12:00 pm

To apply for this job, please see the ‘Apply Now’ section of our website.

Please note that we do not accept CV’s.

Cairn HA strives for equality of opportunity in all its activities and encourages applicants from all sections of the community.