Referral Admin

  • Full time
  • £20,000 – £23,000
  • New Lairdship Yards, Broomhouse Road, Edinburgh, EH11 3UY
  • Closing 30th May 2022

  • Advertised from 9th May 2022
  • 37.5 hours per week. Permanent.


About Edinburgh Food Project

Edinburgh Food Project was established in 2012 with the aim of reducing the effects of food poverty in Edinburgh by providing emergency food parcels to those in the community most in need. Over the last three years, we have been transitioning our 7 foodbank centres into “More than Food” hubs to allow our clients to access dedicated support to help them with their immediate and underlying problems to reduce/eliminate their need for food bank assistance and build their financial resilience for the future.

Edinburgh Food Project are now going through a period of change, developing their strategy to reflect the Scottish Government Consultation: Ending the need for foodbanks, and the Poverty Commission’s Report, A Just Capital.

Purpose of Role:

Working alongside the Money Advice Service, the role of Referral Administrator is to triage clients referred by the Scottish Welfare Fund, the Money Advice Helpline and for those clients who contact EFP direct. In addition, the role involves general administrative tasks such as answering phone calls and emails, creating client records and arranging appointments with Money Advice Service advisers.

Application notes

An Information Pack is available for download below.

Application deadline: 12noon, Monday 30 May 2022

Interview date: Interviews will be held as applications are received