We are looking for an enthusiastic individual who shares our values (Kind, Passionate and Creative) to join our service accommodating and supporting people experiencing homelessness and empowering them to thrive.

The successful candidate will be expected to provide a meaningful support service to identified individuals who live in the project and/or in the community. You will provide a quality service tailored to the assessed needs of each individual by identifying, planning and facilitating support to enable appropriate move-on options for each service user. You will use all of your knowledge and experience to help service users build their life skills and prepare for independent living.

Your normal working pattern will be over 5 days on a rolling rota with a variety of shift patterns, including some weekend work.

You will ideally have an SVQ3 qualification in social care, however this is not essential. Essentials required are; experience of working with vulnerable people, addiction issues and challenging behaviour; effective written and verbal communication; knowledge of homelessness issues; and, above all, the determination to make a difference in the lives of our service users.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning.

In return, we will offer you excellent learning and development opportunities, competitive annual leave entitlement, pension scheme, access to employee assistance programmes such as counselling, and life assurance.

We are looking for an enthusiastic individual with the right values to support our Project Manager to manage our service assisting and supporting vulnerable homeless people to achieve better lives.

This will be an exciting and challenging opportunity for the right candidate. You will be expected to manage and motivate a team of staff to provide meaningful support to service users and to ensure the security of the project. Your goal will be to ensure the delivery of a high quality support service that builds service user skills and to allow them to move out of homelessness.

You will be qualified to Registered Manager’s Award level or equivalent however other qualifications and experience can be considered.

You will be able to demonstrate and evidence the following:

• A clear understanding and insight of individuals experiencing homelessness who present with often complex underlying support needs
• Service user involvement and participation in enhancing service provision
• Ensuring risks are managed operationally and strategically for staff, service users and visitors
• Successful outcomes in similar support environments
• An enhanced support culture and person centred support
• Insight and initiative, with a proven track record of developing relationships with external parties and key stakeholders
• Attributes in staff leadership and management
• Clear organisational and time management skills.

The post will involve four shifts per week, however there are good opportunities for overtime.

Typical shift patterns are: 3x8hr & 1x7hr

07.30 – 15.30

09.00 – 16.00 this shift can be adaptable

10.00 – 18:00

14.30 – 22.30.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning.

You will be required to work on the rota, which will include back and weekend shifts, for part of the working week.

In return, we will offer you excellent learning and development opportunities, competitive annual leave entitlement, pension scheme, access to employee assistance programmes such as counselling, and life assurance.

We are looking for an enthusiastic individual who shares our values (Kind, Passionate and Creative) to join our service accommodating and supporting people experiencing homelessness and empowering them to thrive.

The successful candidate will be expected to provide a meaningful support service to identified individuals who live in the project and/or in the community. You will provide a quality service tailored to the assessed needs of each individual by identifying, planning and facilitating support to enable appropriate move-on options for each service user. You will use all of your knowledge and experience to help service users build their life skills and prepare for independent living.

Your normal working pattern will be over 5 days on a rolling rota with a variety of shift patterns, including weekend work.

MAIN DUTIES AND RESPONSIBILITIES

1. To lead this IRS Service Test of Change to achieve positive recovery outcomes for the people we support under the direction of the Service Manager.
2. To provide trauma-informed, person-centred, and wellbeing-focused support for people with lived or living experience of addiction, helping them to achieve their personal recovery goals.
3. To support people transitioning from BT accommodation or other supported accommodation into the local community, helping them to manage their tenancy, to engage with all support services and to connect into organisations and groups that will help them on their personal recovery journey.
4. To promote CHIME outcomes by bringing Connections, Hope, Identity, Meaning, and Empowerment to the people being supported.
5. To work with local partner organisations to promote and develop a Recovery Orientated System of Care (ROSC) in West Dunbartonshire, working with all ADP partners to do so.
6. To be there for people as Mentor, Navigator, Connector, and Advocate to support and equip them to grow in confidence and build recovery resilience.
7. To promote a trauma-informed approach to recovery that focuses on offering choice, respecting rights, reducing harms, making positive connections, developing lasting relationships, equipping people for success, and empowering people to thrive.
8. To liaise with all other services and professionals involved in the provision of support to anyone referred into the IRS Service.
9. To support the delivery and roll out of SMART Recovery Meetings, both face to face and on-line in West Dunbartonshire, working with BT’s new SMART Recovery Coordinator to do this.
10. To support the use of digital solutions to build a connected and compassionate online recovery community where asset information is shared and where people can be supported, especially out of hours.
11. To support the development of a Connected Community in West Dunbartonshire, working with local recovery communities and with BT volunteers to mobilise a Hope Outreach Team and build a Hope Connection Network of all available organisations and assets that people could connect into as part of their own recovery journey – BT will provide incubation and shared services support to build a sustainable Connected Community Model.
12. To work with Central Support Team, the ADP and Recovery Communities to shape Volunteering Opportunities for people in recovery as part of developing and running the Connected Community, including ‘pop up’ drop-ins and community meals at locations across West Dunbartonshire.
13. To capture and share Stories of Hope from the IRS Service, supporting the development of Outcome and Impact Reports for CORRA and Scottish Government.
14. To be part of a BT Collaborative Community, working with the other IRS Workers to share ideas and offer support to ensure we maximise the outcomes we achieve for the people we support – after all, our Mission is to Empower People to Thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning.

In return, we will offer you excellent learning and development opportunities, competitive annual leave entitlement, pension scheme, access to employee assistance programmes such as counselling, and life assurance.

We are looking for an enthusiastic individual who shares our values (Kind, Passionate and Creative) to join our organisation, assisting in supporting people experiencing homelessness and empowering them to thrive.

The Executive Support Officer provides efficient, high quality and proactive support to the Board, CEO and the Senior Leadership Team at Blue Triangle. The post holder coordinates and oversees a diverse portfolio or corporate activities including central support reception and customer service, committee management, compliance and regulatory reporting, policy & procedures, and risk management.

This critical role will support the organisation in achieving our mission and values and is responsible for represent the CEO in all they do, reflecting the values of our organisation in every interaction and communication.

Your normal working hours will be Monday to Friday, 9am-5pm

The Executive Support Officer is responsible for supporting the Director of Corporate Services:

• Board & Committee Management: Manage the coordination and administration of the management committee including all board committee meetings, ensuring consistency in approach to papers, minutes, meeting notes, and action logs, recognising the board want to see a single action list across all meetings
• Policies & Procedure Management: Manage the portfolio of policies and procedures across the organisation, bringing consistency in the levelling of information in all documentation, using model documents as far as possible, sourcing advice and insights from membership bodies, ensuring that review cycles are in place, and working with the L&D Manager and Communications & Engagement Manager to ensure all policies are effectively trained/cascaded out into effective working practice.
• Risk Management: Manage the organisational risk register and the levelling of risks at board, committee, and programme level. Ensure that risks have closure or mitigation actions that are owned and are being completed. Ensure that processes are in place for identifying and reporting on new risks and/or on any change to risk profile (increasing or decreasing).
• Compliance Management: Manage the key compliance-related processes including FOI Requests, Complaints, Data Access Requests, Board Governance, Regulatory Returns and Regulator Information Requests. Ensure that all processes and responses are managed effectively and in line with legislation and guidance, seeking legal advice where required.
• Corporate Action Tracking: Manage a single register/log that tracks all Corporate Actions, including from Board & Committee Meetings, Internal Audit Reports, Corporate Risks, and to meet any Compliance and Regulatory requirements.
• Funding Coordination: Track new sources of Trust & Foundation Grant funding using Grant Finder, add to the Funding Pipeline to be qualified In or Out as a potential source of funding for new service developments, and support the coordination of Funding Bids across the Bid Team allocated to each opportunity.
• Tender Coordination: Track new Public Tenders using PCS Scotland, add to the Opportunity Pipeline to be qualified In or Out as a potential new service contract, and support the coordination of Tender Responses across the Bid Team allocated to each opportunity.
• Regulatory Reporting: Coordinate all required reporting and updates to SHR, OSCR, Care Inspectorate, and SSSC in line with annual calendars or as incidents or events require. Ensure our records held with each regulator remain accurate.
• Central Support Reception: Manage our ‘first contact’ presence in a physical sense in Central Support, via our corporate phone number, and through other corporate contact channels such as e-mail.
• Administration Support: Provide administration support to the Senior Leadership Team with first line management to the corporate support administers/apprentices.
• Executive Support: Provide ad-hoc support to CEO and Director of Corporate services as require for diary management and scheduling.

Please find attached a role profile further highlighting the experience and qualifications required to undertake this role.