Debt & Financial Wellbeing Specialist

  • Full time
  • £29,051 – £31,739
  • Scotland - working from our Edinburgh office 2 days out of 5
  • Closing 23rd May 2022

  • Advertised from 2nd May 2022
  • 37.5 per week. 2 year FTC.


CAP has a growing and influential Scottish debt help service. This brings definitive obligations with regards to government regulation and a requirement for good practice. The Policy & Compliance team contains quality assurance and compliance officers, trainers, researchers, project and compliance managers, and data protection officers, and increasingly supports other areas of the charity.

The CAP Scotland team is dedicated to providing our Scottish debt advice service, tailored specifically to the needs of people in Scotland. This team is responsible for managing and developing CAP’s network of centres and the staff that run those centres. It is committed to empowering the local church and therefore invests in the support required for a church to run a CAP service well.

The role

The role of the Debt and Financial Wellbeing Specialist will be two fold. First to provide support, training and specialist knowledge for debt advisors delivering Scottish-specific solutions and to Debt Centres teams in local Churches who provide in person support to those in debt and on low incomes.

The role will work to ensure we deliver high quality debt advice and holistic, person centred support to our clients through further developing Debt Operations policy and keeping abreast of government regulations and industry good practice. The role will also work closely with our network of debt centres to explore and develop new initiatives that will help and benefit our clients across Scotland.

Please see the attached job profile for further details.

Who we're looking for

We're looking for someone who enjoys learning and sharing information with others. Intelligent, decisive, self-motivated and a good communicator who loves finding solutions to difficult challenges. Likes exploring the needs of staff and clients, developing policy and bringing positive change. Enjoys making their work fun. We do all our work in a highly relational way; striving to always work with excellence and compassion.

CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.

CAP offer a generous Rewards & Well-being package, including:

- CAP 6.5% employer pension contribution

- 34 days annual holiday (including flexible bank holidays)

- 1 additional days holiday for each full year of service (up to a max of 5 additional days)

- 2 paid Mental Health (duvet) days and up to 5 days Family Emergency leave per year

- Paid 'Revive' days to take time out with your team during the year

- Enhanced paid maternity, paternity and adoption leave

- Healthcare cover

- Gym membership discount

- Flexitime from day one! (start/finish earlier or later in the day, accrue extra time off & achieve that work/life balance!)

- plus many more! (see rewards brochure below on our website under 'related documents' for further information)


Scotland - working from our Edinburgh office 2 days out of 5


This role is a 2 year Fixed Term Contract until 31st June 2024.

Please note that to be considered for this role you will be based in Scotland and will be required to work from our Edinburgh office a minimum of 2 days a week.

Application notes

To apply please visit our website

Closing date: 23rd May 2022

Under the 2010 Equality Act, schedule 9, we have a genuine occupational requirement for all employees and volunteers to be practising Christians.

For further information, please contact the People & Culture team on 01274 760720 (option 6) or email

Information on genuine occupational requirements

You are advised to submit your completed application form via email as soon as possible to have the best chance of being considered. We reserve the right to close the post before the stated closing date where we have a high response rate.

All adults working in, or on behalf of the CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: A responsibility to ensure a safe environment in which CAP Services can be delivered. Identify children and adults where there may be safeguarding concerns and to follow the CAP Safeguarding Policy in addressing any concerns appropriately.

Please note that we are unable to consider applicants who do not presently have permission to work in the UK.