M365 Infrastructure Engineer

  • Full time
  • £35,000 – £45,000
  • North Lanarkshire
  • Closing 28th January 2022


  • Advertised from 13th January 2022
  • Salary dependent on experience

Role

About The Role

Based on ENABLE Group’s three pillars – ENABLE Scotland, ENABLE Works and ENABLE All – we are one of the most impactful organisations in delivering support, employability and skills services, and advocacy on behalf of people with additional support needs and their families in communities across Scotland. ENABLE Group is at the forefront of innovation in the provision of our services, as we work to achieve a more equal society on behalf of all those we support.

We now have an opportunity for an M365 Infrastructure Engineer to join our ICT team based in North Lanarkshire

The Infrastructure Engineer will join the ICT team, a team which is responsible for the delivery of key services to the organisation including Server, Network, Desktop, Telephony and Printer support. The role requires for both technical capability and business understanding.

We are looking for an experienced individual to provide focused specialist support for Microsoft 365 services – SharePoint, Outlook, Azure Active Directory, Azure AD Connect, Azure Server Management, Microsoft Teams and Power Apps.

The candidate will work alongside third-party vendors to ensure we deliver a reliable and robust hardware and software infrastructure to our end users. The candidate will also have the responsibility to ensure all our Servers and End Point Devices are secure.

About You

Responsibilities -

  • Work directly with other team members and third parties to ensure stability of Network and Server infrastructure
  • Monitors and Supports Active Directory and Azure Active Directory within a Hybrid environment
  • Monitoring Azure and Microsoft 365 technologies and recommending solutions to benefit the business, providing analysis on recommendations and other options explored
  • Scoping/implementing data migrations from on-prem/legacy systems to Azure/SharePoint
  • Deploy and maintain applications for both Android and Windows devices using Intune
  • New Starter / Leavers / Password Resets / Account unlocks / Printer configurations / Mobile Phone Setup / Exchange Online Administration / Active Directory administration / Azure Active Directory administration / web-based account administration / Intune Administration
  • Always looking for opportunities to automate manual processes using a range tools (PowerShell, PowerAutomate, etc)
  • Create and maintain technical documentation
  • Manage and Monitor server and Endpoint Protection using Sophos and Intune
  • Troubleshooting of failures and responding to security incidents within Sophos
  • Work in a change control environment
  • Mobile Device Management (MDM) and Mobile Application Management (MAM) configuration/troubleshooting using Intune
  • Support of laptops, desktops, mobiles and printers when required
  • Work with clients on the definition and/or review of Non-Functional requirements on a project
  • Provide clearly documented options analysis and recommendations
  • Seek opportunities for continuous improvement and implement solutions that add value

Skills Required -

  • You will have experience in supporting and managing Microsoft Cloud solutions and have a proven track record of managing Azure Servers and Azure Active Directory administration within a Hybrid Environment
  • In-Depth Knowledge of M365 products including SharePoint, Teams and Intune
  • PowerShell scripting to develop automation, integration, and auto-provisioning
  • Ideally, a min 3+ years professional experience with a focus on IT infrastructure, applications, information security, risk, and compliance
  • Ability to differentiate between applications and systems configuration issues and provide support in addressing these config issues for business applications
  • Experience in Threat and Vulnerability analysis or IT Security risk assessments on IT services and applications. Exposure to Sophos advantageous.
  • Methodical thinker, problem solver
  • Collaborative and keen to share knowledge
  • Ability to effectively manage own workload
  • Flexible approach to working – out of hours on occasion and provide cover to other team members when required

About Us

What’s also great about ENABLE Group is that we’re passionate about developing all our staff and provide an extensive training programme, combined with a commitment to create career development opportunities.

We also have an excellent range of staff benefits on offer including but not limited to:

Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.

  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Season Ticket Loans
  • Generous Refer a Friend scheme

Remember, this is an exciting opportunity to join a group which is shaking up the social care sector in Scotland and making a real difference to people’s lives. Don’t miss the chance to help shape this journey.

ENABLE group is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

Application notes

To apply please visit our website

Closing date: 28 Jan 2022