Service Co-ordinator - Early Help in Police Custody Service

  • Full time
  • £28,823 – £31,399
  • Inverclyde
  • Closing 8th February 2022

  • Advertised from 12th January 2022
  • 2102


The Early Help in Custody Team provides a peer support approach of early help to people being held in police custody in Greenock police station. The Early Help Team works closely with police colleagues, while being completely independent of the justice system. Although based in Inverclyde the service will be available to people living in other local authorities who are in Greenock police custody.

The service provides short term support to people who have self-identified a need(s) in a ‘reachable and teachable’ moment to seek the help they need through a wide network of partner agencies within local communities. This 2-year test of change is funded by the Drugs Death Task Force and will prioritising people who are not receiving treatment and who may be experiencing a range of complex needs as evidence suggests they may be at highest risk of a drug related death. The service will link closely to existing treatment pathways and other tests of change including early intervention, recovery, harm reduction and non-fatal overdose.

As the Service Coordinator you will have overall responsibility for driving the aims of the service whilst supporting the service manager in a local and national coordination role as part of roll-out programme. You will be the single point of contact for partners and stakeholders and will be responsible for the line management, support and development of the Practitioners and Navigators. You will lead on the implementation, coordinating and evaluating the Early Help model. This will include setting up a recording system and developing action learning and collating evidence of learning.


Support to people who use services- To:

  • Ensure the provision of support and assistance in accordance with their support plans and the service aims.
  • Work in line with and promoting the SSSC Codes of Practice and the relevant Care Standards.
  • Be responsible for both directly undertaking initial and on-going assessments of people we support and of overseeing team members to do so.
  • Manage staff to advise people we support in accordance with the service aims.
  • Deliver or oversee key work for a person or people who have complex or multiple needs.
  • Maintain professional confidentiality and boundaries at all times both with people being supported and with the team.
  • Support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
  • Travel within the service area you are contracted for and supporting the travel and transportation of people we support in accordance with their support plan (motability, own car, service vehicles, public transport etc.).
  • Have a good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
  • Promote peer work and the value of lived experience through providing support to peer support workers, TPS Connects and volunteers.

Application notes