Money & Welfare Benefits Adviser

  • Full time
  • £24,750
  • Homeworking until restrictions are eased, then flexible working options considered
  • Closing 2nd February 2022

  • Advertised from 12th January 2022
  • 35 hours per week. Permanent.


About the Role

Are you interested in joining an award-winning Scottish charity whose aim is to provide support to people whose lives are affected by mental health issues? We are looking for someone who is passionate about helping people understand, manage and improve their financial wellbeing as well as their mental health issues.

You would be joining our Mental Health and Money Advice Service, which provides clear, practical advice and support for people affected by mental health and money issues.

In this varied role, you will be advising and supporting clients by offering tailored advice and assistance to those experiencing mental health and money problems. Part of the role will be to carry out benefit checks and financial assessments to identify and overcome challenging situations in relation to clients’ mental health, welfare rights and debt problems. Advice will normally be provided online or by phone.

This service is currently referral only, working in partnership with our partner organisations (National Debtline, StepChange, Money & Pensions Service, Home Energy Scotland and Money Advice Scotland) as well as our own Services.

Who are we looking for

The ideal candidate has recently worked in welfare benefits or money advice services and has experience in providing income maximisation advice, support and empowerment to individuals. A working knowledge of the regulatory frameworks governing financial services, experience in completing financial assessments and providing advice on debt solutions will be a distinct advantage, as is experience in working with individuals living with mental health issues.

We are committed to exploring flexible working opportunities which benefit the individual and the Charity and are a “Happy to Talk Flexible” employer. We will consider applications part time homeworking.

For an informal discussion please contact Mandy Burrell, Mental Health and Money Advice Service Manager at

If you are passionate about enabling Support in Mind Scotland to deliver a valuable service to the Scottish community and feel your profile matches this role’s criteria, then we would love to hear from you!

Application notes

How to Apply

Please email your completed application pack to by Midday, 02-02-2022. With: Recruitment –Confidential Money and Benefits Adviser Edinburgh in your email subject line.

We have adjusted our recruitment process, due to the COVID-19 pandemic and will conduct interviews via video call. If you are shortlisted to interview, we will provide you with guidance on how to access the interview.

We welcome and encourage job applications from people of all backgrounds.

If you consider yourself to have a disability, please complete the relevant section within the application pack to inform us of any arrangements that we may make to the interview process.

We reserve the right to close this advert earlier or later than stated, so please don’t delay your application to avoid any disappointment.

Why join us

Support in Mind Scotland provides services to people directly affected by a mental health issue and to those who care for them. We have many diverse projects and services located throughout Scotland, one of which is the Mental Health and Money Advice service. This provides clear, practical advice and support for people affected by mental health and money issues.

We are committed to delivering services shaped by the lived experienced of people affected by mental health. We believe in a holistic approach in providing support and strive to empower our service users to make the best use of this assistance

This is a great opportunity to join a thriving charity and help shape its future. In return for your work, passion and dedication, we offer scope for development, a benefit package including 37 days’ holiday, enhanced sick pay, season ticket loan, regular support & supervision and access to our Employee Assistance Programme.

Find out more about who we are and what we do on our Website at and on social media.