Elpis Trust delivers a person centred housing support service to 18 young women who are experiencing homelessness or
are care leavers aged between 16-25 years. The supported accommodation is based in the Core service and
satellite flats in the Ruchill and Maryhill area of Glasgow. Elpis provides a high quality support service which
addresses young woman’ identified and assessed needs and reflects the aims of the service to work within
relevant organisational and statutory policies, including health and safety, employment and equality laws. This
includes adhering to Scottish Social Services Council codes of practice, National Care Standards and contractual
requirements. Staffs work closely with the young women to write up support plans and deliver an individually
tailored service, utilising Ladders to Success and GIRFEC, SHANARRI Outcomes.
To have specific working responsibility for 18 vulnerable young women, 9 living in the Core building and 9 in
satellite flats in the Ruchill and Maryhill areas of Glasgow.
- Provide direct support to young women who have experienced homelessness and/or have a variety of complex
emotional and mental health needs.
- Provide support to young women in both areas of
- Establish a supportive relationship with each young woman, enabling them to maximise their own
resources in order to improve their quality of life, and to assist each young woman to be as independent as
possible in all aspects of their daily life, in line with their support plans.
- On a daily basis assist
and support young women to carry out identified housing support tasks to ensure that they maintain and sustain
their accommodation and be flexible and responsive to meet the changing needs of the young women, as well as the
housing support service itself.
- Problem solve unexpected and difficult issues that may arise during
shift and deal with challenging behaviour and when lone working, use own initiative in order to support the
young women’s complex issues, and make decisions based on current assessments of risk, following set risk
assessments protocols and procedures.
- Resolve complex young women issues, involving discussion with
colleagues and relevant agencies through reviews and meetings, ensuring correct procedures are
- Risk assess young woman’s needs and actions and consult with appropriate people such as line
manager, social worker, case worker.
- Complete and update all relevant paperwork including housing
support plans, risk assessments and case notes for each young woman, complying with National Care Standards,
SSSC Codes of Practice, GIRFEC model of outcomes (SHANARRI) to ensure person centred service delivery and to
meet service aims.
- Complete regular health and safety welfare checks of the young women, the building
environment and equipment, reporting and dealing with any issues raised during these checks.
- Inform line
management of any areas of concern or significant change when delivering young women support, to ensure that
appropriate risk assessment is undertaken.
- Carry out all duties in compliance with Elpis Trust’s
policies and procedures.
- Actively participate in monthly support, supervision and
- Work closely with and with direction from the Duty Manager, to plan and deliver young
women’s identified support needs.
- Work co-operatively as part of a team including attending and
contributing to team meetings and work in co-operation with other members of the support team, as well as
colleagues from other agencies.
- Communicate in a knowledgeable, confident and professional manner with
external agencies, including social workers, case work team, commissioning team, carers and relatives of young
women. This may include email, telephone calls, letters or face to face meetings.
- Communicate with other
team members in a respectful and supportive manner in order to promote positive team work and
- Ensure the young women’s views and wishes are central to your work and encourage a high level
of young women participation.
- To actively participate in identified training, on-going supervision and
Note: Duties will be reviewed and modified in line with the exigencies of the service.
Knowledge, education, qualifications, competences and experience:
- Membership of the Protecting Vulnerable Groups Scheme
- Able to meet registration requirements with
Scottish Social Services Council, Health and Social Care at S.V.Q. level 3, or be willing to achieve
qualifications within specified timescale.
- Have an awareness of relevant National Care Standards and
their application to work practice.
- Understand and adhere to the Codes of Practice from Scottish Social
- Willing to maintain and enhance own knowledge, practice and
- Previous experience working in Social Care.
- Experience of working with vulnerable young women and an understanding of the issues and needs involved.
Closing date: 28th November 2021
To find out more and to apply, please visit our website.