Charity Assistant

  • Full time
  • up to £18,500
  • Broxburn
  • Closing 1st December 2021


  • Advertised from 12th November 2021
  • Job Type: Permanent.

Role

Do you want to join the best children's charity in West Lothian (in our opinion)?

Do you want to be a valued member of a great team?

Do you want to give something back to your local community?

Yes...Yes....Yes...then please read on……

Who we are:

Founded in 2005, River Kids are a charity who help disadvantaged local children and their respective families in the West Lothian region and the wider community. Below are the main services we provide:

  • Through our referral system, we supply recycled and new clothing, shoes and toys to families who are struggling financially or through circumstance have little possessions.
  • Volunteering & employment opportunities for young adults who are experiencing barriers to employment.
  • Managing the West Lothian Toy Appeal which provides gifts on birthdays and at Christmas.

The Role:

A rare and exciting opportunity has arisen to join the River Kids team based in Broxburn. This fast paced and varied role will provide broad administrative, social media and event management support to the organisation.

Reporting to the Charity Manager the main responsibilities will include:

  • Managing the administration of the Charity’s referral system which includes the processing and filing of referrals and ensuring all enquiries are dealt with in a timely manner.
  • Supporting the Charity Manager to organise fundraising events throughout the year to increase/enhance the income of the Charity and also the Charity’s profile.
  • Updating and maintaining the Charity’s social media channels with the aim of increasing engagement with our existing supporters and raising the charity’s profile in the wider community.
  • Supporting all aspects of the West Lothian Toy Appeal including the administration and maintenance of all associated databases throughout the year.
  • Managing all incoming emails and correspondence within the admin mailbox
  • Managing all incoming calls to the Charity through to resolution.
  • Securing and managing volunteers and the organisations that provide them.
  • Assisting the Charity Manager with the preparation of the monthly board reports.

What we are looking for:

  • Highly organised with excellent communication and people management skills.
  • Strong attention to detail and passionate about customer service.
  • Highly motivated with the ability to work on your own initiative and to strict deadlines.
  • Positive and enthusiastic attitude, including a flexible approach to developing and delivering the job.
  • Experience of managing social media channels for a business/organisation.
  • Event Management experience is desirable.
  • Fully competent and comfortable with the use of Microsoft Office software (Word, Excel, PowerPoint, Outlook, Access, Publisher).
  • Clean and current driving licence.

What we offer:

  • Salary – up to £18,500 (dependent on experience)
  • 25 days annual leave + public holidays.
  • Company pension scheme via NEST.
  • Full time work - 35 hours per week

Application notes

Please apply by sending your CV and a cover letter explaining why you are the best candidate for the position to admin@riverkids.org.uk

Closing date: Wednesday 1st December 2021 at 5pm.

Interviews will take place w/c 6th December 2021

Please note employment is conditional upon the receipt of a satisfactory Disclosure Scotland PVG check and employment references.