Senior Best Practice Officer (Scotland)

  • Full time
  • £40,100
  • Edinburgh
  • Closing 31st October 2021

  • Advertised from 14th October 2021
  • Fixed term


About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

We have an exciting opportunity to make a difference to those at risk of becoming homeless in Scotland. A new post, based in the Best Practice Team, will show how all public bodies can play their part in preventing homelessness.

About the role

Scotland has made huge strides in tackling homelessness, but more needs to happen and we know the best way of ending homelessness is by preventing it from happening in the first place. Crisis are pleased to support the change planned by Scottish Government through proposals for a new Homelessness Prevention duty outlined in the Programme for Government 21/22. As a Senior Best Practice Officer based in Scotland, with a focus on Prevention you will work to identify good prevention practice already happening across sectors, look to see where it isn’t happening and why, and show how services can be designed to ensure that opportunities to intervene early are taken by wider public bodies for those approaching their services. You’ll work closely with Crisis’ Scottish Policy and Campaigns team as they work to see the Prevention duty embedded in legislation.

This is a 2 year fixed term contract.

About you

To be successful in this role you will have great networking skills, and be good at making relationships across different sectors. You’ll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there. You’ll have an understanding of the Scottish homelessness system and the current legal framework that underpins it. You’ll know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it.

You’ll be passionate about change and seeing homelessness ended in Scotland with a drive and energy to shape the role to do this.

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

Working at Crisis

As a member of the team you will have access to a wide range of employee benefits including:

Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy

Mandatory pension scheme, with an employer contribution of 8.5%

25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

Application notes

To apply please visit our website

Closing date: Sunday 31st October 2021 (at 23:59)

Interviews will be held w/c 8th November.


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help.

For more information about our work please visit:

To see our work in action please visit:[DS1]

Registered Charity Numbers: E&W1082947, SC040094