Introduction - Job Purpose
People are at the heart of who we are and what we do. Day-by-day, person-to-person, we tailor what we offer to what people need. We’re here to provide consistent, friendly and informed support so that people can explore options and take ‘the next step’ towards a positive future. We welcome people with a wide range of skills and experiences to our team – including those who have lived through homelessness. To make a difference we need to work flexibly, with everyday-leadership, humour and a ‘can do’ spirit. We want to make it easy, make it right, and make it happen – not only for the people we support, but also for each other. Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. This is how we roll. We want people who share these values to join us and become a part of the Simon Community Scotland family.
Rough Sleepers and Vulnerable People (RSVP). This service primarily engages with people in Glasgow City Centre, however, we have encountered a growing number of people in the South and West of the City. The RSVP Street Support Outreach worker will provide positive practical and emotional support to people who are rough sleeping in Glasgow or at risk of rough sleeping. Working in pairs, they will engage with Rough Sleepers and Vulnerable People and support them to present for accommodation, engage with health and addiction services as well as other homeless services. They will establish and maintain effective professional relationships with a range of external partners to ensure support to service users is coordinated and minimises the number of nights an individual rough sleeps.
The Complex Needs Team provides named Outreach key workers to provide a more intense ongoing support to people rough sleeping or at risk of rough sleeping who also have additional complex needs. These can include physical health, mental health, criminal justice and addictions. Staff work in partnership with other elements of RSVP and external agencies to ensure support needs are identified and met.
Staff in our Access Hub provide Advice and Information and are a Walk in Service. Staff can support individuals with their benefits, accessing accommodation, use of phones and computers and access to our partner agencies who also have a presence and provide a range of health and wellbeing services. In addition to this, Hub provides Outreach Clinics in Hotel/B&B accommodation providing additional support.
All elements of RSVP work closely together to provide joined up cohesive support for the Individuals we support. This role requires the flexibility to work across all elements of RSVP and requires shift work 7 days per week, 365 days per year.
This role also requires a level of visibility and promotion of Simon Community Scotland and interaction with members of the public.
You will report to the Service Lead and work in harmony across the RSVP team, look outward to develop your practice area in partnership with all partner agencies across the city.
An application pack is available for download below.
Closing date 24/09/2021