Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.
This is a key role within Victim Support Scotland providing invaluable support to our service delivery teams.
Reporting directly to a Locality Manager or Head of Service, you will be deployed to work within service delivery teams throughout a regional area to ensure consistent staffing coverage on an as and when required basis.
You will be responsible for co-ordinating & deploying teams of volunteers to ensure delivery of high-quality support within community & court environments for our service user to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime.
You will be expected to be highly flexible, covering several services within a wide geographical area.
Within your first weeks you will be required to attend Induction, Training & Development sessions to equip you with the necessary knowledge and skills to be successful in the role. You will be paid for your time while attending these sessions. Refresher sessions may be required to be undertaken if there are long gaps in between accepted assignments.
Assignments will be offered to you on a sessional hour’s basis, and you are entitled to accept or decline them – once accepted, they form part of your agreement with Victim Support Scotland.
You will be required to travel to various locations within the role set out.