Administrator/Receptionist

  • Full time
  • £18,455 – £19,744
  • Edinburgh - Scotland
  • Closing 31st October 2021


  • Advertised from 12th October 2021
  • 35.7 hours per week

Role

To provide effective administrative support to the North West Recovery Service. The post holder will offer organisational, administrative and clerical services to the team designed to contribute towards its aims and objectives.

Responsibilities

Change Grow Live’s North West Recovery Service is seeking an Administrator/receptionist to support our team in its goal of delivering high-quality recovery focused interventions to service users affected by drug and alcohol issues. The successful candidate will possess excellent inter-personal and communication skills, a high level of competence in IT and office management, and the ability to effectively manage databases and spreadsheets and be confident producing monthly reports for stakeholders.

The post holder will provide reception and administrative services to the team contributing towards its aims and objectives. They will also support the Team Leader, attend relevant meetings and take minutes as required, as well as providing accurate reports to the commissioners and Change Grow Live.

Duties for the post include dealing with initial queries, welcoming service users and professionals into the service, signposting within the service and the community. The postholder will be expected to maintain a clean office environment with thorough attention to detail and a great telephone manner.

A large focus of the role is on data input to Change Grow Lives own database system and DaiSy the national government reporting tool. Accurate input and attention to detail are critical for this role as is ensuring the data is kept up to date. The ability to extract data and provide reports on service activity and goals will also be required.

The successful candidate will have experience of providing administrative support in a service-based organisation, a good knowledge of general office procedures, excellent IT and literacy skills, and the ability to accurately manage databases and spreadsheets. They will also need good interpersonal skills as team working is essential in this role.

As part of the recruitment process, Interviewees will be required to complete a short exercise demonstrating proficiency in data entry and spreadsheet management skills.

This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check.

Application notes

If you have any additional questions, please email: philip.crawley@cgl.org.uk or call the office on 0131 469 5044.

For further information, and to apply, please visit our website: careers-changegrowlive.icims.com/jobs/5010/administrator-receptionist/job

Closing Date: 31/10/2021

If you have any questions on this opportunity that you would like to talk through, please contact us using the below details: Philip Crawley | philip.crawley@cgl.org.uk | 07595415799

This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check at a basic level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

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The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.