This Post is based within our Advice Team in Edinburgh and will operate as part of our Maximise! project working in
partnership with Children 1st.
The aim of the service is to address the financial and social pressures on families and individuals in order to
promote a more stable and supportive family environment for the children attending school – and thereby
supporting pupil attainment. The project works with families across all schools in Edinburgh but has a
particular focus on Care Experienced children and families.
The model of provision will, typically, involve a half day of direct client contact, followed up with a further
half-day casework. The direct client contact will ordinarily take place in schools and outreach locations in the
community, with the casework undertaken at CHAI’s main office or appropriate venues. With social distancing
measures in place however, the Advisor will deliver advice on the phone/online until it is safe to resume face
to face appointments. Casework will also be undertaken from home when possible.
Purpose of the Job
The Advice Worker will provide advice, information and representation to families at schools in Edinburgh, with
the aim of addressing income, debt and housing issues.
The Advice Worker will assist in the promotion
and development of Maximise! Services within schools
The Advice Worker will work to support the City of
Edinburgh’s ‘1 in 5’ Programme and the Scottish Government’s Child Poverty Strategy in order to address health
and social inequalities and promote pupil attainment.
For further information about the role, please download the Job Description below.
DTAS is looking for an Administrator to cover a broad range of tasks and responsibilities, ensuring the smooth
running of the office on a day-to-day basis. The role would suit someone who is well-organised, motivated and
digitally confident, as well as being a people person who enjoys being part of a team and would relish being
involved in many areas of the organisation.
The Crannie is a resident led community space for residents in Cranston Street (off the Royal Mile) developed by the
Edinburgh Old Town Development Trust (EOTDT).
EOTDT is seeking an experienced person to manage the day to day running of The Crannie community hub. The role will
be responsible for developing a team of duty supervisors and volunteers to manage the building and all
facilities, ensuring quality customer service and dealing with the daily requirements of all service users.
Responsible to: the Community Development Manager.
There is an expectation of evening and weekend work to help cover The Crannie opening hours as they develop and where
needed TOIL (Time Off in Lieu) will be given. Holiday entitlement is 30 days which pro-rata is 24 working days
annual leave including any relevant statutory holidays. This post is subject to Pensions Auto-enrolment
regulations with a 5% staff contribution and 3% employer contribution.
Are you a people person with excellent customer service skills?
We’re looking for an outstanding Customer Service Advisor to help us deliver a positive experience of SCVO for every
member and customer.
You'll answer phone calls and emails to help existing and potential customers get the services that are right for
them, from renting office space to IT or payroll services to joining SCVO as a member. You’ll help to answer
questions and troubleshoot problems for projects we support with funding, including those giving laptops and
tablets to vulnerable people through Connecting Scotland.
With a warm and welcoming communications style, you will be patient, empathetic and accommodating in your
SCVO staff continue to work from home, with the option of working in one of our offices. This post could be based
from our Edinburgh, Glasgow or Inverness office.