• Full time
  • £21,018 – £25,000
  • Merton
  • Closing 26th September 2021

  • Advertised from 31st August 2021


Job Summary

Are you a receptionist or administrator who is interested in working in the substance misuse sector to help people make positive changes in their lives? This new role is an opportunity to join one of WDP’s fully-integrated flagship services.

The Service

Launched in 2018, WDP Merton is a fully-integrated substance misuse service, providing clinical and psychosocial interventions, operating from a main treatment hub, with additional satellites within the community. The team actively promotes recovery and works with individuals that are directly and indirectly affected by substance misuse, working with the local community to improve the health, wellbeing and functioning of Merton residents, irrespective of circumstance.

The Role

The receptionist and administrator for WDP Merton is the ‘first face of the service’, providing a warm and professional welcome for service users, professionals and our local partners and stakeholders.

The post-holder will be able to demonstrate a non-judgemental attitude and an ability to engage with people from diverse backgrounds. With strong IT and communication skills, they will be able to manage a busy reception and switchboard, and support the service with taking and processing referrals and assessments, correspondence and invoices.


  • Salary band of £21,018 - £25,000 per annum
  • Permanent contract.
  • 37.5 hours per week, with some evening clinics


The role is based at our Merton hub in Mitcham CR4 but may involve travel to external meetings and to other WDP locations as needed.

Why Should You Apply?

  • An opportunity to join one of WDP’s flagship services.
  • Be part of a high-performance team that is focused on quality and welcomes innovation.
  • Competitive salary and professional develop opportunities.

Application notes


For an informal chat about the role, contactHelen O’Connor, Service Manageron 07383 083377 or

For further information, and to apply, please visit our website:

Please use your personal statement to highlight any relevant experience directly linked to the role you have applied for.

The closing date is Sunday 26thSeptember 2021 at 00:00 midnight.

Interviews are likely to take place week commencing 4thOctober 2021 via Zoom.

WDP and Our Values

WDP is an innovative behaviour-change charity. We facilitate long-lasting transformation in people’s lives to improve health, wellbeing and social integration. We work across the fields of substance misuse, young person’s support, employability, sexual health and inpatient services.

All staff are required to work to WDP’s four values:

  • Entrepreneurial
  • In partnership
  • Strong belief in service users
  • Community focused

WDP is a recovery focused organisation. Our staff and volunteers are committed to helping our service users to improve their health and wellbeing, and to become free from dependency.

WDP is committed to safeguarding children, young people and vulnerable adults. All post holders are subject to a satisfactory Disclosure and Barring Service check.

WDP aims to be an equal opportunities employer.

Successfully received applications will result in an automatic confirmation by email - If you do not receive this, please contact HR.