This vacancy has now closed

Supporter Engagement Officer

  • Full time
  • £25,000 – £27,000
  • Hybrid – Home and Edinburgh Dog and Cat Home
  • Closing 28th May 2023

  • Advertised from 18th May 2023
  • Permanent, 35 hours per week, mainly Monday-Friday 9am – 4.30pm, however flexible working will be considered


At Edinburgh Dog & Cat Home, love has no limits. We take a big picture view of what is best for dogs and cats; and a tireless, long-term approach to their care. Our mission is to protect loving homes, find loving homes and run a loving Home.

We are delighted to be recruiting for the role of Supporter Engagement Officer in the Edinburgh Dog and Cat Home communications team.

In this exciting role, you will be responsible for generating income for the Home through supporting with the running of Individual Giving income streams. You will work with the Senior Individual Giving Officer and Legacy & Individual Giving Manager to promote all income streams through excellent stewardship, campaigns, appeals and general marketing activities. A key part of this will be engaging with and stewarding supporters through telephone campaigns and by building and maintaining a great supporter journey. Aiding the retention and recruitment of supporters to the Home.

We are looking for someone who has experience in a telephone fundraising and/or marketing environment, as well as experience of donor or customer stewardship and engagement. You will have excellent communication skills both written and verbal, good research skills and be able to build and maintain strong relationships.

You will be working for an award-winning organisation with a passion for animal welfare and a focus on staff wellbeing and development. We offer flexible, hybrid working within a friendly and supportive environment and the perks of cuddles with office dogs!

If you thrive in a team environment, enjoy an energetic, dynamic, and supportive working environment and have empathy for animal welfare and tackling pet poverty this could be the role for you!

Application notes

Further information for this role including a detailed job description and person specification can be found on our website:

To apply, please send your CV and cover letter to by Sunday 28th May 2023. Please note that interviews are likely to be held on the week commencing 5th June 2023.