Tenant Participation and Engagement Officer

  • Full time
  • £34,434 – £36,153
  • Glasgow. Hybrid working.
  • Closing 30th March 2023

  • Advertised from 2nd March 2023
  • Hours: 35 (per week). Contract term: This post is funded for a fixed period until 31st May 2024. There may be scope for an extension of the project beyond this period.


The Tenants Information Service (TIS) has an exciting opportunity for a Tenant Participation and Engagement Officer to join our team – focused on the South Lanarkshire Tenants’ Development Support project.

TIS is seeking a Tenant Participation and Engagement Officer to build on the success of the South Lanarkshire Tenants’ Development Support project, and ensure tenants are at the heart of consultation and have a meaningful role in shaping South Lanarkshire Council’s housing services.

The post will be responsible for providing development support, information, and advice to tenants and communities throughout South Lanarkshire to ensure they have the skills, knowledge, and resources to participate fully.

The ideal candidate must have experience of working with community or tenants’ and resident’s groups, knowledge of housing issues, and a commitment to tenant participation, engagement, and scrutiny.

The role of Tenant Participation and Engagement Officer includes:

  • Developing, delivering, and monitoring a project work plan in partnership with tenants, communities, and South Lanarkshire Council to meet the agree aims, objectives, and timescales of the project.
  • Identifying good practice in the housing service and areas for development.
  • To assist tenant and resident groups in their involvement in community planning and engagement.
  • Empowering and supporting individual tenants, tenant and resident groups, and the wider community to develop digital confidence.
  • Supporting the Council, tenants, and communities to develop good tenant participation and scrutiny practices.

Location: Local project and based within the TIS Head Office in Glasgow. TIS embraces a hybrid working model and as such, staff are expected to work from home and office when appropriate.

Application notes

Closing date: Thursday 30th March 2023 at 5:00pm

For further information and to apply, please download the recruitment pack and application forms below.

Or alternatively, visit tis.org.uk/current-vacancies.

If you have any questions relating to the role, please contact TIS Development Manager, Stephen Connor at: SConnor@tis.org.uk or 07950 158 621.

About TIS

TIS is the leading organisation promoting and inspiring innovative tenant participation, engagement, and scrutiny practices in Scotland. We deliver independent advice, training, and support to tenants, communities, and housing organisations to work together to influence housing policy and practice.

As a national membership organisation, we represent over 240,000 homes from across our housing organisation membership community alone. Our team is committed to supporting tenants, communities, and housing organisations to work together to create effective solutions and services.

The aim of TIS is simple – we want to change social rented housing in Scotland for the better.