Triage Adviser

  • Full time or Part time
  • £21,537 – £23,460
  • Edinburgh
  • Closing 29th March 2023

  • Advertised from 15th March 2023
  • Permanent contract. Hours and work pattern negotiable.


Edinburgh Food Project was established in 2012 with the aim of reducing the effects of food poverty in Edinburgh by providing emergency food parcels to those in the community most in need. Over the last three years, we have been transitioning our 7 foodbank centres into “More than Food” hubs to allow our clients to access dedicated support to help them with their immediate and underlying problems to reduce/eliminate their need for food bank assistance and build their financial resilience for the future.

Edinburgh Food Project are now going through a period of change, developing their strategy to reflect the Scottish Government Consultation: Ending the need for foodbanks, and the Poverty Commission’s Report, A Just Capital.

Purpose of Role:

The role of Triage Adviser is to support clients by offering them initial advice and support with welfare benefits and money management, including referring to other organisations. In addition, the role involves general administrative tasks such as answering phone calls and emails, creating client records, and arranging appointments with Money Advice Service advisers.

Application notes

Application deadline: Wednesday 29th March 2023

Interview date: Friday 7th April 2023

Interview location: In person, Edinburgh

Interview format: 45-minute interview

Please email your CV and cover letter to