We're looking for an inspirational people person to join us as an Assistant Manager and working in our Edinburgh
Dalry Shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to
engage with the local community on Shelter's cause, maximising the contribution of gifts of time from
volunteers, the gifts of products from our donors and the gift of income from our customers.
You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a
real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland
struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the
threat of eviction. So, we are striving for change, with individuals, in communities, across society, and
leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause
to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social
injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be
representative of the people we are here to help and those who support our movement for change. In all our
people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to
becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team
and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that
you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential
Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and
happy environment for your team to work in and for your customers to shop in, in turn attracting potential
donors and volunteers.
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit
and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team
to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen
interest in Shelter's cause.
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies,
childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit
loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our
advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us
for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of
those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to
observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender,
ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless
or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In
addition to this, we encourage an approach to involving people with personal insight of housing issues and
homelessness in our recruitment processes.